Matchday Retail Team Leader — Flexible Hours, Casual Contract

Sodexo Group; Nottingham; On-site; GBP 18,000 - 21,000; Part time

Job summary

Sodexo Live! invites applications for a Retail Team Leader on matchdays at Nottingham Forest Football Club. You’ll lead a catering unit within the stadium, briefing the team before service and ensuring smooth operation during busy matchday periods.

Ideal candidates have prior retail leadership experience, strong communication, and a proactive, professional attitude. Casual contract with flexibility for matchdays, evenings, and weekends; availability for September/October interviews and induction

Qualifications

• Experience as a Team Leader is essential.
• Excellent verbal communication skills.
• Friendly yet professional demeanor.
• Team player with ability to resolve conflict.
• Good attention to detail and punctuality.
• Proactive approach is key.

Responsibilities

• Brief all catering team prior to service.
• Complete stock sheets.
• Deal with customer complaints efficiently.
• Carry out stock checks at designated times.
• Monitor the service of all alcoholic beverages.
• Perform any other duty as reasonably requested.

Skills

Team Leader

Communication

Job description

Sodexo Live! invites applications for a Retail Team Leader on matchdays at Nottingham Forest Football Club. You’ll lead a catering unit within the stadium, briefing the team before service and ensuring smooth operation during busy matchday periods.

Ideal candidates have prior retail leadership experience, strong communication, and a proactive, professional attitude. Casual contract with flexibility for matchdays, evenings, and weekends; availability for September/October interviews and induction