Matchday Experience Ambassador (Evenings & Weekends)

London City Lionesses; Bromley; On-site; GBP 17,000 - 21,000; Part time

Job summary

London City Lionesses are seeking casual staff to support matchdays and Club events at the CopperJax Community Stadium in Bromley. Roles include Matchday Activators, Retail Assistants, and Operations Assistants with weekend and evening shifts.

You will help fans on matchdays, assist with crowd activation, and support operations during events, providing excellent customer service and a great spectator experience.

Qualifications

• Essential safeguarding certification (provided if not already held).
• Desirable: specific qualifications related to the role.

Responsibilities

• Welcome spectators to the CopperJax Community Stadium and provide information along routes.
• Assist in crowd activation and run the Fanzone.
• Assist in identifying fans to surprise and delight on special occasions.
• Queue busting and providing general assistance to supporters.
• Meet and greet VIPs and other visitors as hosted by the Club.

Skills

Customer service

Interpersonal skills

Initiative

Adaptability

Job description

London City Lionesses are seeking casual staff to support matchdays and Club events at the CopperJax Community Stadium in Bromley. Roles include Matchday Activators, Retail Assistants, and Operations Assistants with weekend and evening shifts.

You will help fans on matchdays, assist with crowd activation, and support operations during events, providing excellent customer service and a great spectator experience.