Cafe Assistant (Casual)

Legends Global (Europe); Greater London; On-site; GBP 16,531 - 22,041; Part time

Benefits offered by this job

Fortnightly pay

Flexible shifts

Sociable team

Job summary

Legends Global in London is seeking casual event retail team members to deliver excellent customer service during live events at Olympia. You will work in a fast-paced environment, run tills, restock displays, and help maintain an energetic, welcoming venue.

Flexible shifts, fortnightly pay, and a sociable team across the city are offered. Prior experience in retail, hospitality or customer service is desirable for this role.

Qualifications

• Retail or customer service experience is desirable.
• Confident communicating with customers in busy environments.
• Flexible availability including evenings and weekends.
• Strong teamwork and communication skills.
• Reliable, punctual and enthusiastic approach to work.

Responsibilities

• Provide excellent customer service with a positive and energetic attitude.
• Operate tills and payment systems accurately.
• Replenish stock and maintain retail displays.
• Ensure cleanliness and presentation standards are maintained.
• Follow health & safety, food hygiene, and company procedures.
• Assist in stock control and waste reduction initiatives.
• Handle customer inquiries and resolve issues professionally.
• Work collaboratively with colleagues and supervisors to ensure smooth event operations.

Skills

Customer service

Cash handling

Stock replenishment

Teamwork

Tools

POS systems

Job description

Job Overview

We are looking for enthusiastic, reliable, and customer‑focused individuals to join our casual event retail team at Olympia Events, one of London’s leading live event venues. If you thrive in fast‑paced environments, enjoy delivering excellent customer service, and want flexible work around exciting live events, we would love to hear from you.

The Venue

Olympia Events hosts world‑class exhibitions, entertainment, conferences, and cultural experiences throughout the year. We are passionate about delivering exceptional guest experiences and creating a welcoming, energetic environment for both visitors and staff.

The Role

You will help create exceptional experiences for visitors attending exhibitions, conferences, concerts, and live entertainment events at this iconic venue.

Responsibilities

• Provide excellent customer service while maintaining a positive and energetic attitude.
• Operate tills and payment systems accurately.
• Replenish stock and maintain retail displays.
• Ensure cleanliness and presentation standards are maintained.
• Follow health & safety, food hygiene, and company procedures.
• Assist in stock control and waste reduction initiatives.
• Handle customer enquiries and resolve issues professionally.
• Work collaboratively with colleagues and supervisors to ensure smooth event operations.

What We’re Looking For

• Previous retail, hospitality, catering, or customer service experience is desirable.
• Confident communicating with customers in busy environments.
• Ability to remain calm and efficient under pressure.
• Strong teamwork and communication skills.
• Reliable, punctual, and enthusiastic approach to work.
• Flexible availability, including evenings and weekends.

Benefits

• Competitive rate of pay – earn a strong hourly rate for your work.
• Flexible working – choose shifts that fit around your lifestyle and commitments.
• Fortnightly pay – be paid every two weeks for the shifts you’ve worked.
• Sociable workforce – join a diverse and friendly team from across the city.
• Opportunities to grow – gain valuable experience in the live events industry and access opportunities across Legends Global.

Equal Opportunity Employer

We are committed to active inclusion, diversity, and equal opportunities. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.