Match Day Casuals - Turnstile Operators

Htafc; Huddersfield; Sur place; GBP 14 000 - 21 000; Plein temps

Avantages offerts par ce poste

Flexible Working Policy

Enhanced maternity/paternity leave and

Career development opportunities

Résumé du poste

Huddersfield Town AFC is seeking casual Turnstile Operators for match and event days at the Accu Stadium. Roles are paid at £12.71 per hour and hours vary with match and event schedules, typically including 1:15pm–2:45pm and 6:00pm–8:30pm windows.

No prior experience is required, but excellent communication, a friendly approach, and the ability to work in a team are essential to create a positive atmosphere for supporters and to act as a positive ambassador for Town Sports and Entertainment

Qualifications

• No previous experience is required; however knowledge of the Club and excellent communication skills are essential for this role.
• Must liaise with a diverse range of people in a consistently professional manner and act as a positive ambassador for Town Sports and Entertainment Group and Huddersfield Town AFC.
• Applicants are encouraged to review the Job Description and Person Specification before applying.
• Casual employment basis with hours that vary around match and event times.

Responsabilités

• Provide a safe and welcoming environment for visitors to matches, concerts and events.
• Deliver outstanding customer service and represent the Club positively at all times.
• Work flexible hours based on match and event kick-off times and liaise with diverse stakeholders.
• Work as part of a team to ensure smooth entry for supporters and uphold high standards of conduct.

Description du poste

Match Day Turnstile Operator Positions (Casual)

Turnstile Operators - £12.71 per hour

Our stewarding team members are integral to ensuring that all visitors on match and event days have a positive and enjoyable visit to the Accu Stadium. Each member of our match day team is instrumental in providing a safe and welcoming environment for everyone attending matches, pop concerts and similar events.

We welcome applications from candidates who would like to join our diverse, friendly and customer focused team and help us to continue our excellent reputation of providing a safe environment in which to watch professional football and rugby matches, and pop concerts and festivals.

These roles are offered on a casual employment basis. The hours of work will vary due to the different start times of matches and events. Typically for a Huddersfield Town match, times would be:

3.00pm Kick Off 7.45pm Kick Off

Turnstile Operators 1:15pm – 2:45pm 6:00pm – 8:30pm

We are looking for candidates who appreciate the value and importance of outstanding customer service and who would like to be part of creating a friendly and special atmosphere for supporters. No previous experience is required; however, knowledge of the Club combined with excellent communication skills, a friendly and helpful approach to work, and the ability to work in a team are essential to this role. You must be confident to liaise with a diverse range of people in a consistently professional manner, also acting as a positive ambassador for Town Sports and Entertainment Group and Huddersfield Town AFC.

Applicants are encouraged to review the Job Description and Person Specification before applying, as this contains full details of what the role entails, and the specific skills, experience, qualifications and attributes we are looking for.

We receive a high volume of applications for our vacancies and as such, we encourage you to ensure that your application details how you feel you match our requirements. The volume of applications received prevents us from being able to provide feedback at short-listing stage.

Safeguarding

Town Sports and Entertainment Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Applicants must disclose all previous convictions including spent convictions in accordance with the associated legislation; disclosure may be made via a separate letter to the Head of Human Resources and EDI.

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provide that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot consider them. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.

Equality and Inclusion

Town Sports and Entertainment Group and Huddersfield Town AFC strive to promote a diverse and inclusive community – a place where everyone can be themselves and in which everyone feels valued, included, and supported to achieve their full potential. We offer a range of family-friendly and inclusive employment arrangements, and we have a zero-tolerance approach to any form of discrimination. We have comprehensive employment benefits including a Flexible Working Policy and enhanced provisions in relation to maternity, paternity, and adoption leave and pay.

The football club is well known as a leader within the football industry for inclusive practices. We hold the Advanced Award for the Premier League Equality, Diversity, and Inclusion Standard (PLEDIS) and the Gold Award for the EFL Equality Code of Practice. We are also a Disability Confident Leader, a Mindful Employer, and the first organisation to be accredited as both a Menopause Friendly and Menstruation Friendly Employer.

We welcome applications from candidates from all backgrounds, and we are particularly seeking to diversify our workforce in relation to gender, ethnicity, and disability. We are committed to the redress of any inequalities by taking positive action where appropriate.

As a Club, we describe our vision as ‘Everything Together’ and our associated values relate to the word ‘Everything’. If your values align with ours, we would love to hear from you.

Further information about the Company and working with us is available from the Careers section of our website:

Interviews will take place from late October onwards.