Master Technician

First Group; London Borough of Hounslow; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Team environment

Impact on London

Job summary

First Group is seeking a skilled Master Technician to diagnose and repair complex mechanical and electrical faults across our fleet. You will investigate faults, advise engineering teams and ensure vehicles run to the highest standard in a fast-paced environment.

You will play a pivotal role in keeping London moving safely, with emphasis on diagnostics and reliability. A strong focus on safety, records, and cross-functional collaboration will help drive continuous improvement.

Qualifications

• Proven experience diagnosing and repairing complex mechanical and electrical faults.
• Strong understanding of Euro 6 emissions systems (including retrofit).
• Excellent communication skills and ability to build strong working relationships.
• Proficient IT skills and familiarity with engineering record systems.

Responsibilities

• Act as the first point of contact for in-depth fault-finding and repairs on specific vehicle types.
• Carry out diagnostic tests on a wide range of company vehicles and equipment.
• Provide expert technical advice to Engineering Managers and the Technical Team.
• Compile detailed reports on performance and component failures.
• Maintain accurate records and champion the Maximo EAM system.

Skills

Diagnosing faults

Electrical faults

Communication skills

IT skills

Education

NVQ Level 3 Heavy Vehicle Engineering

Tools

Maximo EAM

Job description

We're looking for a talented, driven and passionate Master Technician. As a Master Technician, you'll be the go-to expert for complex diagnostics and repairs across our diverse fleet. No two days will ever be the same - you'll be investigating faults, advising engineering teams and ensuring our vehicles are running at the highest possible standard.

Your work will make a tangible impact in keeping London moving safely, reliablyand sustainably.

Key Responsibilities:

• Act as the first point of contact for in-depth engineering fault-finding and repairs on specific vehicle types
• Carry out diagnostic tests on a wide range of company vehicles and equipment
• Provide expert technical advice to Engineering Managers and the Technical Team
• Compile detailed reports on performance and component failures
• Develop strong relationships with engineers, manufacturers and industry bodies including VOSA, FTA & London Buses
• Maintain accurate records and champion the Maximo EAM system
• Uphold our high standards for Health & Safety compliance and reporting
• Represent the company professionally, keeping the Master Tech Van in top condition

What We're Looking For:

• NVQ Level 3 (or equivalent) in Heavy Vehicle Engineering
• Proven experience diagnosing and repairing complex mechanical and electrical faults
• Strong understanding of Euro 6 emissions systems (including retrofit)
• Excellent communication skills and the ability to build strong working relationships
• Proficient IT skills and familiarity with engineering record systems
• Experience in bus/coach or hybrid systems is desirable but not essential

This is your chance to take ownership of a busy,high-performing engineering department and make a lasting impact on the reliability and safety of our fleet. We offer:

• Competitive salary and benefits package
• Opportunities for career development and progression
• Supportive, team-oriented environment
• The satisfaction of keeping London moving safely and efficiently