Master Technician

Arriva London North Limited; Dartford; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Free bus travel for you and a nominated family member

Generous holiday entitlement

Extensive training & development

Job summary

Arriva London North Limited is looking for a PSV Master Technician for their Dartford Depot. In this full-time, permanent role, you will lead diagnostics and repairs across complex mechanical and electrical systems.

Your expertise will be essential in mentoring engineers and guiding repairs on various vehicle components. You will also need an NVQ Level 3 qualification and strong experience with diagnostic tools. The position offers a competitive salary, extensive training, and benefits including free bus travel.

Qualifications

• Extensive experience with diagnostic software such as CumminsInsite, VolvoTech Tool.
• Strong understanding of vehicle mechanical and electrical systems.
• Valid UK driving licence with a maximum of 6 points.

Responsibilities

• Lead the depot's complex diagnostics and repairs across mechanical and electrical systems.
• Guide repairs on engines, axles, gearboxes, and emissions systems.
• Support and mentor engineers and apprentices in diagnostic techniques.

Skills

Diagnostic software

Electrical systems knowledge

Microsoft Office

PCV License

EV Bus Experience

Education

NVQ Level 3 in relevant motor vehicle or engineering discipline

Job description

PSV Master Technician – Dartford Depot

Pattern: Sunday to Thursday – Full-time, Permanent (5 days/week)

Arriva UK Bus operates services across the United Kingdom. As a Master Technician, you’ll serve as the technical focal point in the depot, providing in‑depth diagnostics, leading fault resolution, and supporting the Engineering Manager and on‑site engineers.

Key Responsibilities

• Lead the depot’s complex diagnostics and repairs across mechanical and electrical systems.
• Act as the go‑to expert for OBD diagnostics and advanced fault finding.
• Carry out and guide repairs on engines, axles, gearboxes, emissions systems, electrical faults and hybrid components.
• Support, mentor, and develop engineers and apprentices in diagnostic techniques.
• Liaise directly with the Engineering Manager and Technical Manager on high‑level technical matters.
• Lead technical campaigns, fleet checks, and engineering trials.
• Develop and maintain strong relationships with OEMs, suppliers, and manufacturers.

What We’re Looking For

• NVQ Level3 in relevant motor vehicle or engineering discipline.
• Strong experience with diagnostic software (e.g., CumminsInsite, VolvoTech Tool, ACTIA, WABCO, Xentry).
• PCV License.
• EV Bus Experience.
• Excellent understanding of electrical systems (including alternators, wiring harnesses, control units).
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Flexible, solutions‑focused approach with the ability to adapt to evolving priorities.
• Valid UK driving licence (max6 points).
• Willingness to undergo and pass a PCV medical.
• Familiarity with DVSA/Operating Licence requirements.

What You’ll Get in Return

• Competitive salary.
• Sunday to Thursday shift pattern for a better work‑life balance.
• 38‑hour working week.
• Extensive training & development, including: High Voltage Levels1–4 EV training & diagnostics, IRTEC accreditation, roadside assistance training.
• Free bus travel for you and a nominated family member.
• Pension scheme, full PPE and uniform provided.
• Generous holiday entitlement – 20 days + bank holidays (rising to 25 days after5years).
• Access to the Arriva Village – discounts and savings of up to £1,200 per year.
• Wellbeing support and career progression opportunities.