Markets Ops Transformation Lead (OTC Settlements)

Citi; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Citi is seeking a Markets Operations Process Engineering professional to drive transformational change across processes, controls and architecture. This role partners with Operations and Technology to deliver multi-year programs, leveraging data and AI capabilities to optimise outcomes and risk management.

Responsibilities include coordinating delivery, stakeholder engagement, and maintaining program discipline with robust documentation.

Qualifications

• Extensive experience in Transformation/Markets Operations roles.
• Understanding of change management and strategy.
• Technical understanding of core processes within banking/markets operations (e.g., settlement, payments, reconciliation).
• Technical understanding of non-cleared OTC derivative products and asset classes in an operational context.
• Strong problem-solving abilities.
• Collaborative mindset with ability to build effective working relationships.
• Ability to communicate complex subject matter clearly and succinctly.

Responsibilities

• Partner with Technology and Operations to prioritise and coordinate delivery of key transformation projects.
• Analyze business and technology processes for improvement.
• Host working groups to drive collaboration and maintain momentum.
• Proactively monitor progress, risks, issues and actions, escalating as needed.
• Identify and engage stakeholders to maximise program outcomes.
• Confidently report program status to stakeholders in various formats.
• Support planning and coordination of day-to-day program management activities.
• Maintain thorough documentation and archival of minutes and artifacts.
• Present opportunities and successes and show how work aligns with broader objectives.
• Drive a culture of innovation and continuous improvement across Markets Operations.

Skills

Transformation experience

Change management

Stakeholder management

Education

Bachelor's Degree

Job description

Citi is seeking a Markets Operations Process Engineering professional to drive transformational change across processes, controls and architecture. This role partners with Operations and Technology to deliver multi-year programs, leveraging data and AI capabilities to optimise outcomes and risk management.

Responsibilities include coordinating delivery, stakeholder engagement, and maintaining program discipline with robust documentation.