Markets & City Centre Operations Lead

Manchester City Council; Greater Manchester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Generous holiday allowance

A buzzing pension

Enhanced parental and carers leave

Brilliant perks — MCC+ discounts

Learn and grow — learning initiatives

Up to 3 days volunteering leave

Job summary

Manchester City Council in Manchester is looking for a Business Support Officer Grade 3 to join the City Centre & Specialist Markets Team. The role provides administrative and business support to ensure smooth service delivery, handling correspondence, records, invoices, and reporting, and coordinating trading pitches, events and market operations.

We're seeking a highly organised individual with strong administrative and customer service skills, who can manage competing priorities, use Outlook,

Qualifications

• Strong administrative and organisational skills.
• Ability to manage competing priorities and work accurately.
• Confident in using Microsoft Office applications including Outlook, Word and Excel.
• Excellent communication and customer service skills.

Responsibilities

• Provide administrative support across the City Centre & Specialist Markets Team.
• Manage correspondence, emails, records and databases.
• Process invoices, purchase orders and other financial transactions as required.
• Maintain accurate records and support reporting requirements.
• Coordinate trading pitches, events and market operations.
• Liaise with traders, customers, partners and internal departments.
• Arrange meetings and service activities.
• Deliver high-quality customer service and respond to enquiries.

Skills

Administrative skills

Organisational skills

MS Office (Outlook, Word, Excel)

Customer service

Tools

Microsoft Office

Job description

Manchester City Council in Manchester is looking for a Business Support Officer Grade 3 to join the City Centre & Specialist Markets Team. The role provides administrative and business support to ensure smooth service delivery, handling correspondence, records, invoices, and reporting, and coordinating trading pitches, events and market operations.

We're seeking a highly organised individual with strong administrative and customer service skills, who can manage competing priorities, use Outlook,