Marketplace Manager

Tambo Marketplaces LTD; London; On-site; Confidential; Full time

Job summary

Tambo Marketplaces LTD is seeking a Marketplace Manager to lead key client accounts on Amazon. This role involves strategy development, content management, and client relationship oversight. The ideal candidate will have 2+ years of Amazon experience, strong analytical skills, and a passion for e-commerce. Join a dynamic team dedicated to driving success for leading brands.

Benefits

Private health insurance after 1 year

Gym or dental contributions

Flexible working

Personal development budget & plan (£250/year)

Annual company trip

Birthday day off

Work from anywhere for up to 5 weeks a year

3pm finish on Fridays

Annual charity day

26 days holiday + bank holidays

Qualifications

• 2+ years Amazon Marketplace experience (Brand or Agency side).
• Strong client management skills and strategic mindset.
• Experience managing Amazon content projects.

Responsibilities

• Own client relationships and daily operations.
• Develop and manage advertising strategies and campaigns.
• Produce and present performance reports.

Skills

Client management

Analytical skills

Strategic thinking

Attention to detail

Communication

Tools

Excel

Google Analytics

Helium 10

Keepa

Job description

About Us

Tambo is a Marketplace Services Platform that helps brands and retailers grow their sales on Amazon, whether they are starting out, looking to expand, or optimising their current listings to drive performance. We offer a broad range of strategic, optimisation, management, and advertising services in the UK and globally.

This is a great opportunity to work in one of the most exciting areas of e-commerce, with world-leading brands (e.g., GHD, Wella, and Next) to help them grow sales both in the UK and internationally.

Our Employee Value Proposition

At Tambo, our people come first. We foster a performance-oriented culture that values collaboration, innovation, and results. From day one, you’ll be part of an ambitious, supportive team that helps you grow and succeed. We’re committed to developing the best e-commerce leaders, giving you the autonomy, opportunities, and flexibility to thrive both inside and outside of the workplace. We love hearing new ideas and believe everyone has a voice in shaping our future. If you’re looking for a dynamic workplace that challenges and rewards you, Tambo is the place for you.

Tasks

The Role

Due to rapid growth and an influx of new clients, we are looking for a Marketplace Manager to lead some of our key client accounts. You will be responsible for strategy development and the day-to-day management of multiple high-profile clients, primarily on Amazon. You will also be managing content projects, working directly with our designers and copy writers.

You will play a pivotal role in shaping the future of Tambo, contributing innovative ideas and expertise at a key stage in our development.

Key Responsibilities

As a valued member of the Tambo family, your expertise, insights, and passion will drive success for our clients and contribute to our ongoing growth. You will:

• Own client relationships, deliverables, and daily operations
• Own end to end content briefs, working with designers and copywriters
• Develop, manage, and optimise advertising strategies and campaigns
• Analyse account performance and market behaviour using proprietary and third-party tools
• Develop and implement strategic workplans and commercial reviews
• Monitor account performance and provide operational support
• Produce and present insightful performance reports and reviews
• Lead, mentor, and support team members and clients
• Collaborate internally to negotiate and plan project deliverables
• Serve as an industry expert for Amazon and marketplaces
• Support broader business initiatives

Requirements

Skills & Experience Required

We are looking for passionate and skilled candidates who understand the evolving e-commerce landscape. You should be confident in translating data into actionable insights and possess a strategic mindset. Experience in both agency and national account management will be considered.

Essential

• 2+ years Amazon Marketplace experience (Brand or Agency side)
• 2+ years managing Amazon content projects (directly or working with agencies)
• 2+ years experiencing managing projects
• Strong client management skills
• Excellent written English and attention to detail
• Proficient in analytical tools (Excel, Google Analytics)
• Strong commercial acumen
• Ability to communicate effectively with internal and external stakeholders
• Demonstrated accountability for client/account targets
• Strategic thinking and decision-making abilities
• Effective planning, prioritisation, and time-management skills
• Experience with e-commerce content preparation
• Familiarity with Amazon analytics tools like Helium 10 and Keepa

Preferred

• People management skills
• 1 Yr + Amazon Advertising Experience
• Experience with other marketplaces such as eBay, Allegro, Walmart, TikTok
• Consultative selling / upselling / expanding client scope

Benefits

What We Offer

Remuneration

• Competitive salary – dependent on experience

Benefits

• Private health insurance after 1 year
• Gym or dental contributions
• Flexible working
• Personal development budget & plan (£250/year)
• Annual company trip
• Birthday day off
• Work from anywhere for up to 5 weeks a year (8 Weeks after 2 Years)
• 3pm finish on Fridays
• Annual charity day
• 26 days holiday + bank holidays

We are committed to investing in and growing each member of the Tambo family. We want you to work where you are happiest—in an ambitious and supportive environment.

Technology is at the core of our business, enabling our services, empowering our employees, and driving collaboration. We embrace a modern way of working for people who want to work smarter.

Tambo employees are measured on results and rewarded based on performance. Every employee has clear objectives with defined rewards for achievement.