Marketing Operations Lead, AI-Driven MarTech & CX

team.blue; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

team.blue is seeking a Marketing Operations Team Lead to steer MarTech, regional operations, and CX integrations across Europe. You’ll run a 10+ person team, set standards, and drive AI-enabled marketing delivery across multiple brands and markets.

You’ll shape the operating model, balance capacity, and relentlessly improve tool adoption, automation, and data quality in a fast-paced CoE environment.

Qualifications

• 10+ years in marketing operations, MarTech or RevOps in complex, multi-brand environments.
• Hands-on mastery of the modern marketing stack and related tooling.
• Proven ability to implement scalable standards and documentation.
• Experience enabling AI-assisted workflows with measurable delivery improvements.
• Fluency in agile delivery and sprint-based operating models.
• Strong stakeholder management and English communication.

Responsibilities

• Lead AI and tool enablement across MarTech, CX Integrations, and regional ops.
• Shape operating model, standards governance, and tooling strategy.
• Coach 10+ cross-market teams while maintaining delivery velocity.
• Promote adoption of AI-enabled workflows and playbooks.
• Balance capacity and priorities across brands within the CoE.
• Collaborate with product, engineering, UX, and marketing to align goals.

Skills

Marketing ops

MarTech

RevOps

AI tooling

Agile delivery

Stakeholder management

Tools

HubSpot

GA4

Google Tag Manager

CDP/BI tooling

Job description

team.blue is seeking a Marketing Operations Team Lead to steer MarTech, regional operations, and CX integrations across Europe. You’ll run a 10+ person team, set standards, and drive AI-enabled marketing delivery across multiple brands and markets.

You’ll shape the operating model, balance capacity, and relentlessly improve tool adoption, automation, and data quality in a fast-paced CoE environment.