AI-Driven Marketing Operations Lead

Team.Blue Global; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

team.blue is seeking a Marketing Operations Team Lead in London to guide MarTech, Regional Operations, and CX integrations within the Marketing CoE. This role shapes tooling strategy, operating models, and delivery standards across 60+ brands and 22+ markets.

You will lead 10+ professionals across Europe, driving AI-enabled workflows, process standardisation, and scalable marketing operations. Strong stakeholder management and English fluency are essential.

Qualifications

• 10+ years of proven experience in marketing operations, MarTech, or RevOps.
• Multi-brand, multi-market, or otherwise complex environment is required
• Fluency in agile delivery and sprint-based operating models
• Excellent stakeholder management and professional working fluency in English

Responsibilities

• Lead AI and tool enablement - identify where AI-assisted workflows can remove friction in campaign build, QA, and reporting; run structured pilots with the CoE pillars; turn what works into playbooks and training adopted by brands.
• Lead CX Integration, the campaign-driven landing-page, web-asset, and tracking/QA capability that bridges Marketing, UX, Product, and Tech; ensure build quality and deployment consistency across multiple tech stacks with local teams.
• Support agile delivery sustaining the sprint-based delivery model, planning cadences, and operations governance, with day-to-day facilitation by the Agile Coordinator.
• Drive tool and AI enablement to help teams adopt new tools, automation, and AI-assisted ways of working by surfacing best practices and supporting playbooks and training.
• Lead and develop the pillar managers and specialists, balancing shared capacity and prioritisation against competing brand demands.
• Own the operating model cross-function prioritisation, standards governance, and the interface into quarterly planning and wider CoE leadership.

Job description

team.blue is seeking a Marketing Operations Team Lead in London to guide MarTech, Regional Operations, and CX integrations within the Marketing CoE. This role shapes tooling strategy, operating models, and delivery standards across 60+ brands and 22+ markets.

You will lead 10+ professionals across Europe, driving AI-enabled workflows, process standardisation, and scalable marketing operations. Strong stakeholder management and English fluency are essential.