Marketing & Business Support Coordinator – Business Administration Apprentice

Training Provider; Hayle; Remote; GBP 14,000 - 18,000; Full time

Job summary

Dynamo Healthcare Training Ltd in Hayle seeks a Marketing & Business Support Coordinator to assist with marketing content, campaigns, and administration while training through a Level 3 Business Administrator Apprenticeship. The role is full-time and office-based, ideal for someone with practical marketing experience.

You will create social media posts, support campaigns, design materials in Canva, and help maintain CRM/MIS systems.

Qualifications

• Marketing experience and practical administration skills.
• Interest in completing a Level 3 Business Administrator Apprenticeship.
• Strong communication and organisational abilities.

Responsibilities

• Create and schedule social media posts and marketing content.
• Help deliver campaigns promoting apprenticeships, courses, recruitment opportunities and events.
• Design newsletters, brochures, flyers and other marketing materials using Canva.
• Support website updates and gather learner success stories and testimonials.
• Monitor social media engagement and prepare marketing reports.
• Answer learner, employer and customer enquiries via phone, email, and online.
• Update CRM, MIS and other business systems and keep records audit-ready.

Skills

Marketing experience

Content creation

Communication skills

Campaign support

Education

Level 3 Business Administrator Apprenticeship

Tools

Canva

CRM

MIS

Job description

Job Category: Business and administration

Training Provider: DYNAMO HEALTHCARE TRAINING LTD

Salary: See vacancy details — £16,000 a year

Address: UNIT D, PATTERN SHOP, TREVOARN, HAYLE, TR27 4EZ

Marketing & Business Support Coordinator – Business Administration Apprentice

Bring your marketing experience to Dynamo Training in Hayle. Create engaging content, support campaigns and help our business run smoothly while developing broader administration skills through a Level 3 Business Administrator Apprenticeship. This full-time, office-based role is ideal for someone with practical marketing experience.

• Create and schedule social media posts and marketing content.
• Help deliver campaigns promoting apprenticeships, courses, recruitment opportunities and events.
• Design newsletters, brochures, flyers and other marketing materials using tools such as Canva.
• Support website updates and gather learner success stories, employer case studies and testimonials.
• Monitor social media engagement and help prepare marketing reports.
• Act as a first point of contact for learners, employers and other customers, responding to telephone, email and online enquiries and referring these to colleagues where appropriate.
• Record and update customer enquiries and marketing leads, following up outstanding actions where required.
• Support learner onboarding by checking that eligibility and compliance documents are complete, referring queries or missing information to the appropriate colleague.
• Update CRM, MIS and other relevant business systems, helping keep learner and employer records accurate and ready for audit.
• Prepare documents, presentations, spreadsheets and professional communications for learners, employers and colleagues.
• Arrange meetings, inductions and learner reviews, prepare agendas, take notes and follow up agreed actions where required.
• Support course and event administration, including bookings, joining instructions, attendance records and follow-up communications.
• Complete data entry, filing, scanning and document management, maintaining organised digital records and handling information securely.
• Work with colleagues on business projects and suggest ways to improve marketing, administration and customer communication processes.