Marketing & Business Support Coordinator

Freight Investor Services Ltd.; Greater London; On-site; GBP 34,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Discretionary bonus

CPD opportunities

Employee assistance programme

Private healthcare

Life assurance

Job summary

Freight Investor Services Ltd. is seeking a Marketing & Business Support Coordinator in London. You will own event strategy, planning and execution, and support marketing campaigns across our HQ office and international teams.

The role requires strong marketing, events, and client relationship skills, plus comfort with AI tools and multi-team coordination. Competitive salary, bonuses, and strong CPD opportunities are offered.

Qualifications

• Experience in marketing, events, client relationship management or a related field.
• Excellent interpersonal and people skills.
• Strong project management and organisational skills.
• Comfortable using AI tools as part of daily workflow.
• Experience managing social media or other content channels.
• Excellent written and verbal communication.
• Calm under pressure and comfortable in the limelight.
• A collaborative, proactive and resourceful problem-solver.

Responsibilities

• Assist in planning, coordinating, and executing company events (conferences, trade shows, webinars, internal and educational events).
• Manage vendor and venue relationships, marketing channels, and office materials.
• Help action marketing and promotional campaigns that support event promotion and business generation.
• Create engaging content across social media platforms; draft copy for website updates, newsletters and marketing materials.
• Build and maintain event timelines, run-of-show documents, and post-event reports.
• Collaborate with sales, marketing, and leadership to align events with business goals.
• Assist staff and senior management with travel arrangements and key events for broker teams.
• Provide general office support including supplies, kitchen essentials and stationery.
• Event support from one-on-one client meetings to large scale company events.
• Help collaborate business support across 7 global offices.
• Assist the company with general administrative support and other ad hoc tasks.

Skills

Marketing

Events management

Client relationships

Project management

Organisational skills

Social media management

Content creation

Written & verbal comms

Calm under pressure

Team collaboration

Tools

Claude

ChatGPT

Job description

Marketing & Business Support Coordinator

London, United Kingdom | Posted on 19/08/2026

Freight Investor Services (FIS) is a leading global brokerage of freight and commodities. We are the world’s largest broker on dry freight futures, and have a strong presence across the bulk commodities, metals, and energy markets. We were the first brokerage to trade in the cleared market on iron ore and later coking coal futures, we also maintain a strong position in broking steel futures on all exchanges, as well as fuel oil, base metals, fertilisers, and tanker freight. We are proud of our innovative ethos, having been first mover on a number of products, most recently on the cobalt and air freight futures markets. Not only do we provide excellent brokerage services, but also data services via our App, FIS Live, other data services, as well as education to help those entering new markets.

We have expanded via our network of trading associates and branch offices to offer coverage of derivative and physical shipping markets in London, New York, Houston, Dubai, Mumbai, Athens, Copenhagen, Geneva, Singapore and Shanghai. Through our global network, FIS offers full brokerage services, trade execution and in-depth market intelligence and data for freight and commodities, as well as providing physical ship and cargo services. Our expertise in managing credit and counterparty risk provides a vital competitive advantage while enabling clients to trade with confidence.

Job Description

THE ROLE

We're looking for a Marketing & BusinessSupport Coordinator who knows how to pair creative, relationship-driven workwith key marketing and organising activities. You'll own event strategy,planning, and execution, along with supporting marketing campaigns and keyactivities and processes within our HQ London office. We are looking for apositive and proactive individual who enjoys getting stuck into a broad rangeof activities across multiple international teams.

RESPONSIBILITIES

• Assist in planning, coordinating, and executingcompany events (conferences, trade shows, webinars, internal and educationalevents)


• Manage vendor and venue relationships, marketingchannels, and office materials


• Help action marketing and promotional campaignsthat support event promotion and business generation


• Create engaging content across social mediaplatforms; draft copy for website updates, newsletters and marketing materials


• Build and maintain event timelines, run-of-showdocuments, and post-event reports


• Collaborate with sales, marketing, andleadership to align events, promotional materials, and socials with businessgoals


• Assist staff and senior management with travelarrangements and key events and client management for each of the broking teams


• Provide general office support where requiredincluding restocking office supplies, kitchen essentials and stationery


• Event support from one-on-one client meetings tolarge scale company sponsored events


• Help collaborate business support across 7global offices


• Assist the company with general administrativesupport and other ad hoc tasks as required

Training

Maintain own Continued ProfessionalDevelopment (CPD)

Requirements

• Experience in marketing, events, client relationship management or arelated field


• Excellent interpersonal and people skills


• Strong project management and organisational skills


• Comfortable using AI tools (e.g., Claude, ChatGPT) as part of dailyworkflow


• Experience managing social media or other content channels


• Excellent written and verbal communication


• Calm under pressure and comfortable in the limelight


• A collaborative, proactive and resourceful problem-solver

Our rapidly growing business offers a dynamicenvironment for talented, entrepreneurial professionals to achieve results andgrow their careers.

• Competitive salary and discretionary bonus


• Learning & Development / CPD opportunities


• Employee Assistance Programme


• Private healthcare and life assurance scheme