Marketing & Business Support Coordinator

Freight Investor Services; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Salary and CPD opportunities

Pension scheme

Gym membership

Employee Assistance Programme

Private healthcare and life assurance

25 days holiday

Season ticket travel loan

Cycle to work scheme

Electric Vehicle Scheme

Job summary

Freight Investor Services in London is seeking a Marketing & Business Support Coordinator who can pair creative, relationship‑driven work with event strategy, planning and execution, while supporting marketing campaigns across our international teams.

You’ll coordinate conferences, trade shows and webinars, manage vendor relationships and marketing channels, create social content and website copy, and assist leadership with travel and key client events to align with business goals.

Qualifications

• Experience in marketing, events, client relationship management or related field.
• Excellent interpersonal and people skills.
• Strong project management and organisational skills.
• Comfortable using AI tools as part of daily workflow.
• Experience managing social media or other content channels.
• Excellent written and verbal communication.
• Calm under pressure and comfortable in the limelight.
• A collaborative, proactive and resourceful problem‑solver.

Responsibilities

• Plan, coordinate and execute company events (conferences, trade shows, webinars).
• Manage vendor and venue relationships, marketing channels and office materials.
• Support marketing campaigns to promote events and generate business.
• Create content for social media, website updates, newsletters and marketing materials.
• Build event timelines, run‑of‑show docs and post‑event reports.
• Align events and materials with sales and leadership goals.
• Assist staff and senior management with travel and client management for broking teams.
• Provide general office support: stock, kitchen essentials and stationery.
• Support events from one‑on‑one meetings to large sponsored events.
• Collaborate across 7 global offices on business support.
• Assist with general administrative and ad‑hoc tasks.

Skills

Marketing experience

Event management

Client relationships

Project management

AI tools familiarity

Social media management

Written communication

Tools

Claude

ChatGPT

Job description

We're looking for a Marketing & Business Support Coordinator who knows how to pair creative, relationship‑driven work with key marketing and organising activities. You'll own event strategy, planning, and execution, along with supporting marketing campaigns and key activities and processes within our HQ London office. We are looking for a positive and proactive individual who enjoys getting stuck into a broad range of activities across multiple international teams.

RESPONSIBILITIES

• Assist in planning, coordinating, and executing company events (conferences, trade shows, webinars, internal and educational events)
• Manage vendor and venue relationships, marketing channels, and office materials
• Help action marketing and promotional campaigns that support event promotion and business generation
• Create engaging content across social media platforms; draft copy for website updates, newsletters and marketing materials
• Build and maintain event timelines, run‑of‑show documents, and post‑event reports
• Collaborate with sales, marketing, and leadership to align events, promotional materials, and socials with business goals
• Assist staff and senior management with travel arrangements and key events and client management for each of the broking teams
• Provide general office support where required including restocking office supplies, kitchen essentials and stationery
• Event support from one‑on‑one client meetings to large scale company sponsored events
• Help collaborate business support across 7 global offices
• Assist the company with general administrative support and other ad‑hoc tasks as required

Training

Maintain own Continued Professional Development (CPD)

Requirements

THE ROLE

We're looking for a Marketing & Business Support Coordinator who knows how to pair creative, relationship‑driven work with key marketing and organising activities. You'll own event strategy, planning, and execution, along with supporting marketing campaigns and key activities and processes within our HQ London office. We are looking for a positive and proactive individual who enjoys getting stuck into a broad range of activities across multiple international teams.

RESPONSIBILITIES

• Assist in planning, coordinating, and executing company events (conferences, trade shows, webinars, internal and educational events)
• Manage vendor and venue relationships, marketing channels, and office materials
• Help action marketing and promotional campaigns that support event promotion and business generation
• Create engaging content across social media platforms; draft copy for website updates, newsletters and marketing materials
• Build and maintain event timelines, run‑of‑show documents, and post‑event reports
• Collaborate with sales, marketing, and leadership to align events, promotional materials, and socials with business goals
• Assist staff and senior management with travel arrangements and key events and client management for each of the broking teams
• Provide general office support where required including restocking office supplies, kitchen essentials and stationery
• Event support from one‑on‑one client meetings to large scale company sponsored events
• Help collaborate business support across 7 global offices
• Assist the company with general administrative support and other ad‑hoc tasks as required

Training

Maintain own Continued Professional Development (CPD)

Requirements

• Experience in marketing, events, client relationship management or a related field
• Excellent interpersonal and people skills
• Strong project management and organisational skills
• Comfortable using AI tools (e.g., Claude, ChatGPT) as part of daily workflow
• Experience managing social media or other content channels
• Excellent written and verbal communication
• Calm under pressure and comfortable in the limelight
• A collaborative, proactive and resourceful problem‑solver

Benefits

Our rapidly growing business offers a dynamic environment for talented, entrepreneurial professionals to achieve results and grow their careers.

• Competitive salary and discretionary bonus
• Learning & Development / CPD opportunities
• Pension scheme
• Gym membership
• Employee Assistance Programme
• Private healthcare and life assurance scheme
• 25 days holiday
• Season ticket travel loan
• Cycle to work scheme
• Electric Vehicle Scheme