Marketing Administrative Assistant (12-Month Maternity Cover)

Estate Research; Wigan; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive Marketing Administrative Assistant for a 12-month maternity cover. This role is crucial in supporting marketing activities, including CPD webinars, website management, and database maintenance. The ideal candidate will be organized, tech-savvy, and possess strong communication skills. Join a dynamic team that values professionalism and client focus, and contribute to the success of innovative marketing initiatives. This is a fantastic opportunity for someone looking to make a significant impact in a supportive environment.

Qualifications

• Experience in marketing support or administrative roles is essential.
• Strong organisational skills and ability to manage multiple tasks.

Responsibilities

• Assist in planning and producing CPD webinars for clients.
• Manage website content updates and troubleshoot issues.
• Support database management and client feedback collection.

Skills

Organisational Skills

Communication Skills

Attention to Detail

Proactive Attitude

Teamwork

Tools

Canva

Figma

Vimeo

GoToWebinar

Microsoft Office Suite

Adobe

Job description

About Us:

Established in 2001, Estate Research work with both private clients and the public sector to locate missing Next of Kin and beneficiaries to an estate. Estate Research is now one of the country’s largest genealogists/heir hunter firms in the UK and we pride ourselves on our professional, diligent, and client-focused approach.

To support our continued growth, we are seeking a proactive Marketing Administrative Assistantto cover a 12-month maternity leave period.

Role Overview:

The Marketing Administrative Assistant will play a vital role in supporting the delivery of our marketing activities, with a particular focus on CPD webinars, website management, database maintenance, and client feedback collection. You will be an organised, tech-savvy team player with experience across a range of digital tools and platforms.

Key Responsibilities:

• Assist with the planning, arrangement, and production of Continuing Professional Development (CPD) webinars for clients
• Help manage the backend of the company websites, including content updates and basic troubleshooting
• Support data cleansing and database management activities to ensure records are accurate and up-to-date
• Help coordinate conference and event administration, including ticketing setup and attendee management
• Respond to client emails promptly and professionally, providing information, support, and updates as required
• Collect client feedback using a designated review platform, ensuring high response rates and accurate reporting
• Liaise with internal departments and external suppliers to support marketing operations as needed
• Help maintain and update marketing materials using graphic design tools
• Support video content uploads and webinar recordings management

Skills and Experience Required:

• Previous experience in a marketing support, administrative, or similar role
• Excellent organisational skills and attention to detail
• Ability to manage multiple tasks and deadlines effectively
• Confident communicator, both written and verbal
• Proactive attitude with the ability to work independently and as part of a team

Desirable:

• Experience in a legal, professional services, or genealogy environment
• Familiarity with CRM systems and email marketing tools
• Strong working knowledge of software tools including Canva, Figma, Vimeo, GoToWebinar, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe

Terms:

• Contract:12-month fixed-term maternity cover
• Hours:Full-time with option to work 36 hours over a 4 or 5-day week
• Location:Office-based in Wigan
• Salary:Competitive (dependent on experience)