Marketing & Accounts Coordinator

SF Partners; Loughborough; On-site; GBP 24,000 - 26,000; Full time

Job summary

SF Partners in Mountsorrel is seeking an Account Administrator – Marketing & Client Support to join a busy agency. You will support campaign coordination, client communications and account administration, working closely with Account Managers to ensure programmes run smoothly.

This role suits marketing or business graduates or applicants with administration or customer service experience aiming to move into an agency environment. Office-based, Monday to Friday, with standard hours.

Qualifications

• Marketing or business graduates, or individuals with administration or customer service experience looking to transition into an agency environment.
• Strong communication skills and attention to detail with data.

Responsibilities

• Respond to client and programme participant enquiries via telephone and email.
• Manage programme inboxes, resolve queries and elevate complaints when necessary.
• Support Account Managers with communication plans, campaign ideas and email creation.
• Update website content and maintain accurate customer records.
• Check, prepare and upload programme data.
• Use Excel to analyse data and produce reports.
• Coordinate supplier orders, monitor costs and verify orders against agreed budgets.
• Assist with project administration and attend client meetings as required.

Skills

Client communication

Data analysis

Campaign coordination

Administration

Team player

Education

Marketing or business degree

Tools

Excel

Content management systems

Job description

SF Partners in Mountsorrel is seeking an Account Administrator – Marketing & Client Support to join a busy agency. You will support campaign coordination, client communications and account administration, working closely with Account Managers to ensure programmes run smoothly.

This role suits marketing or business graduates or applicants with administration or customer service experience aiming to move into an agency environment. Office-based, Monday to Friday, with standard hours.