Marketing & Client Accounts Assistant

SF Partners; Mountsorrel; On-site; GBP 24,000 - 26,000; Full time

Job summary

SF Partners in Mountsorrel is seeking an Account Administrator for Marketing & Client Support to develop skills in client coordination, campaign support and account administration.

The role suits marketing graduates or those with admin or customer service experience seeking to move into an agency environment. You will work closely with Account Managers to ensure programmes run smoothly and customer communications are effective.

Qualifications

• Marketing or business graduates preferred.
• Administration or customer service experience desirable.
• Proficient in Microsoft Office, particularly Excel.
• Strong communication and organisational skills.
• Willingness to learn and work as part of a team.

Responsibilities

• Respond to client and programme participant enquiries via telephone and email.
• Manage programme inboxes, resolve queries and escalation when necessary.
• Support Account Managers with communication plans, campaign ideas and email creation.
• Update website content and maintain accurate customer records.
• Check, prepare and upload programme data.
• Use Excel to analyse data and produce reports.
• Coordinate supplier orders, monitor costs and verify orders against budgets.
• Assist with project administration and attend client meetings as required.

Skills

Communication

Data analysis

Organisational skills

Microsoft Excel

Team player

Education

Marketing degree

Tools

Excel

Content Management Systems

Job description

SF Partners in Mountsorrel is seeking an Account Administrator for Marketing & Client Support to develop skills in client coordination, campaign support and account administration.

The role suits marketing graduates or those with admin or customer service experience seeking to move into an agency environment. You will work closely with Account Managers to ensure programmes run smoothly and customer communications are effective.