Account Administrator: Data & Campaign Support

Distinct Recruitment; Mountsorrel; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Dog-friendly office

Job summary

Distinct Recruitment is recruiting an Account Administrator for a busy marketing and events agency in Mountsorrel. The role blends customer service, administration and data handling with a 9:00am–5:30pm, five days a week schedule and a one-hour lunch break.

You will support Account Managers with day-to-day programme activities, queries, and maintaining accurate records to ensure campaigns run smoothly. A strong Excel skill set is essential.

Qualifications

• Strong customer service and administration skills.
• Excellent attention to detail and accuracy in work.
• Good working knowledge of Microsoft Office tools (Excel, Word, Outlook).
• Ability to organise workload and prioritise tasks.
• Willingness to learn and adapt in a busy environment.

Responsibilities

• Respond to telephone and email enquiries; manage programme inboxes.
• Resolve queries and handle complaints professionally; escalate when needed.
• Support Account Managers with project plans, client communications and meetings.
• Check, upload and maintain data across programme websites and databases.
• Use Excel to analyse information, investigate queries and produce reports.
• Process supplier orders; check costs and support budget tracking.
• Update website content and customer accounts.
• Help create and send campaign emails and contribute ideas to the team.

Skills

Customer service

Administration

Data reporting

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Distinct Recruitment is recruiting an Account Administrator for a busy marketing and events agency in Mountsorrel. The role blends customer service, administration and data handling with a 9:00am–5:30pm, five days a week schedule and a one-hour lunch break.

You will support Account Managers with day-to-day programme activities, queries, and maintaining accurate records to ensure campaigns run smoothly. A strong Excel skill set is essential.