Maritime Partner Relations Associate - Growth & Mentorship

Ebury; Greater London; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive training programme

Dedicated mentorship

Modern tools & systems

Clear career progression

Collaborative culture

Job summary

Ebury London seeks a Maritime Partner Relationship Associate to support our global maritime partners, handling payment queries, deal executions and access requests from a busy partner desk. You will collaborate with internal teams to resolve queries efficiently and build deep partner relationships while expanding knowledge of FX, payments, compliance and maritime operations.

The role offers exposure to cross-department processes, client servicing, and a fast-paced fintech environment with

Qualifications

• Fluent in English.
• Degree level education preferred.
• Strong mathematical/analytical background.
• Strong interpersonal skills.
• Customer service experience advantageous.
• Minimum of one year experience in finance or maritime industry in either a sales, compliance or middle office role (desired).

Responsibilities

• Service a portfolio of partners and their clients through a range of different products, including APIs, FX and international payments.
• Execution of FX trades with multiple liquidity providers, using various different trading platforms.
• Handle a high volume of incoming requests via phone and email tickets from the partner.
• Gain an in-depth understanding of the processes within all departments including screening, operations, reconciliation, compliance, treasury and tech
• Build and maintain strong relationships with both our partners and our internal departments.
• Assist partners in growing their existing businesses through your Ebury product knowledge

Skills

Fluent English

Interpersonal skills

Customer service experience

Finance/maritime exp

Mathematical background

Education

Degree level education preferred

Job description

Ebury London seeks a Maritime Partner Relationship Associate to support our global maritime partners, handling payment queries, deal executions and access requests from a busy partner desk. You will collaborate with internal teams to resolve queries efficiently and build deep partner relationships while expanding knowledge of FX, payments, compliance and maritime operations.

The role offers exposure to cross-department processes, client servicing, and a fast-paced fintech environment with