Marina Guest Services & Bookings Specialist

Yare View Holiday Cottages; Brundall; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Discounts on Yare View Holiday Cottages stays

Job summary

A local holiday cottage company in Brundall is seeking a Customer Service & Marina Administrator to ensure smooth operations at the marina. The candidate will manage customer interactions, handle bookings, and support the team with administration tasks. Strong communication and organisational skills are essential, along with the ability to work well under pressure. A positive attitude and teamwork spirit are necessary for this full-time, permanent role, which offers employee discounts on holiday stays.

Qualifications

• Strong communication and organisational skills are required.
• Must be positive and helpful in attitude.
• Ability to use booking systems and spreadsheets confidently is necessary.

Responsibilities

• Act as the first point of contact for customers and boaters.
• Manage mooring enquiries and handle bookings.
• Support holiday cottage bookings and coordinate with maintenance.

Skills

Strong communication skills

Organisational skills

Positive attitude

Calm under pressure

Teamwork

Tools

Booking systems

Spreadsheets

Email

Job description

A local holiday cottage company in Brundall is seeking a Customer Service & Marina Administrator to ensure smooth operations at the marina. The candidate will manage customer interactions, handle bookings, and support the team with administration tasks. Strong communication and organisational skills are essential, along with the ability to work well under pressure. A positive attitude and teamwork spirit are necessary for this full-time, permanent role, which offers employee discounts on holiday stays.