Manufacturing IT Quality Engineer - Hybrid & Flexible Hours

About Infotel Group; Crewe; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Flexible work hours

Hybrid remote work

25 days' holiday

Training and Career Progression

Job summary

Infotel seeks an IT Quality Engineer to ensure reliability and compliance of IT/OT and manufacturing software across our automated manufacturing facilities.

You will validate shop-floor systems (MES, ERP, SCADA) and IoT devices, lead RCA and CAPA for outages, and design automated and manual test plans.

Work is hybrid with flexible hours, strong career progression, and a culture focused on quality and continuous improvement.

Qualifications

• Must have proven experience as IT Quality Engineer in a manufacturing environment.
• Strong knowledge of MES, SCADA, ERP systems (e.g., SAP) and IT/OT architecture.
• Practical experience with software testing, automated test scripts, and validation lifecycles (GAMP 5, V-Model).
• Familiarity with ISO 9001 and IT service/security frameworks (ITIL, ISO 27001).
• Experience with RCA methodologies (8D, 5-Why) for IT issues and defects.
• Ability to translate shop-floor requirements into IT quality specs.
• Education: degree in Computer Science/Software Engineering/Industrial IT or related field.

Responsibilities

• Establish and execute QA and system validation protocols for shop-floor IT systems (MES, ERP, SCADA, IoT).
• Ensure IT compliance with manufacturing regulations (ISO 9001, GAMP 5, ISO 27001, 21 CFR Part 11) and data integrity.
• Lead root cause analysis (RCA) and CAPA for IT outages and data sync failures.
• Collaborate with OT, Automation, and Systems Engineering to validate software updates and digital twin integrations.
• Design automated and manual test plans for manufacturing software and edge computing solutions.
• Monitor system availability, data latency, and digital quality metrics across lines.
• Manage IT Change Control to prevent production interruptions.

Skills

IT Quality Engineer experience

Manufacturing IT/OT architecture

Automated testing

System validation lifecycle

ISO 9001 knowledge

ITIL

ISO 27001

Root cause analysis

Requirements translation

Education

BSc/HND in Computer Science or related technical discipline

Tools

ISTQB Advanced

ITIL Foundation

Lean Six Sigma

CISA

Job description

Infotel seeks an IT Quality Engineer to ensure reliability and compliance of IT/OT and manufacturing software across our automated manufacturing facilities.

You will validate shop-floor systems (MES, ERP, SCADA) and IoT devices, lead RCA and CAPA for outages, and design automated and manual test plans.

Work is hybrid with flexible hours, strong career progression, and a culture focused on quality and continuous improvement.