Manchester Field Beverage Equipment Technician

Britvic; Manchester; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Product allowance

Private medical

Life assurance

Bonus scheme

GP access 24/7

Enhanced pension

Generous holiday

Discounts

Job summary

Carlsberg Britvic is seeking a Technical Services Representative to install, maintain and repair soft drinks equipment at customer sites across Manchester. This field-based role requires diagnostics, proactive problem solving and delivering excellent service with a strong focus on safety and compliance.

You'll work from our field team, manage schedules, and build lasting relationships with customers while ensuring equipment uptime and optimal beverage service. Training provided.

Qualifications

• Full, clean UK driving licence is essential.
• Company van provided for business use.
• Experience with drink dispense equipment is desirable; full training provided.
• Strong practical and problem-solving skills with the ability to diagnose and resolve issues.
• Excellent interpersonal and customer service skills with the ability to build relationships.
• Adaptable to changing priorities and daily challenges.
• Proficient with IT systems for service reports and communications.
• Ability to work independently and manage own schedule.
• Proactive approach and commitment to safety.

Responsibilities

• Install, service, diagnose and repair dispense and chiller equipment at customer sites across Manchester.
• Carry out planned preventative maintenance to ensure reliability and minimise downtime.
• Diagnose faults and complete repairs efficiently, aiming for first-time fix.
• Educate customers on equipment operation, fault finding and hygiene best practices.
• Provide technical advice to maximise uptime and performance.
• Maintain accurate service records and documentation.
• Manage van stock, tools and spare parts for readiness.
• Build strong relationships by delivering excellent service experience.

Skills

Driving licence

Technical troubleshooting

Customer service

Independent working

IT literacy

Tools

Service reports software

Job description

Carlsberg Britvic is seeking a Technical Services Representative to install, maintain and repair soft drinks equipment at customer sites across Manchester. This field-based role requires diagnostics, proactive problem solving and delivering excellent service with a strong focus on safety and compliance.

You'll work from our field team, manage schedules, and build lasting relationships with customers while ensuring equipment uptime and optimal beverage service. Training provided.