Manchester Catering Support Assistant - Fast-Paced Service

Thomas Franks; Manchester; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Wider wallet discounts

Free meals on duty

Voluntary leave

Parental leave

Cycle to work

Refer a friend bonus

Training & development

Apprenticeship programme

Team events

Employee assistance

Pension plan

Career progression

Job summary

Thomas Franks in Manchester is looking for a General Assistant to join a fast-paced catering operation. You will support serving customers, replenish stocks, and help with dishwashing and cleanliness across the venue.

The role involves working 5 days over 7 in a busy site with great transport links and a strong focus on hygiene and customer service. Experience in catering or food preparation is preferred, with opportunities for training and development within a well-established contract caterer.

Qualifications

• Teamwork and customer service in fast-paced catering settings.
• Adaptability and willingness to learn new skills.
• Able to lift and move moderately heavy items, practical hygiene knowledge.

Responsibilities

• Support the team with serving customers, replenishing stocks, and cleaning.
• Dishwashing and pot-wash duties; ensure crockery, cutlery, and equipment are cleaned and returned promptly.
• Maintain a clean wash-up area and hygienic work surfaces throughout the day.
• Ensure availability of clean crockery and equipment during busy service periods.
• Use cleaning chemicals safely and report faults or stock shortages promptly.
• Prepare service areas for daily business and events.
• Prepare, set up, serve, clear, and store food, beverages or equipment for functions.
• Prepare basic food for sale following hygiene practices and standards.
• Restock stocks during service and assist customers as needed.
• Handle rubbish and recycling correctly; assist with special events.

Skills

Teamwork

Listening

Initiative

Personal presentation

Hygiene-consciousness

Food hygiene certificate

Adaptable

Reliable

Honest

Customer service

English proficiency (verbal)

English proficiency (written)

Experience in catering/food prep

Education

Food hygiene certificate (qualification)

Job description

Thomas Franks in Manchester is looking for a General Assistant to join a fast-paced catering operation. You will support serving customers, replenish stocks, and help with dishwashing and cleanliness across the venue.

The role involves working 5 days over 7 in a busy site with great transport links and a strong focus on hygiene and customer service. Experience in catering or food preparation is preferred, with opportunities for training and development within a well-established contract caterer.