Manager, Itinerary Planning

Costa Crociere S.p.A.; Southampton; Hybrid; GBP 52,000 - 76,000; Full time

Benefits offered by this job

Annual bonus

Employee discounted cruising

Pension scheme

Private medical and dental insurance

Life assurance

Employee Shares Plan

Learning and development opportunities

Onsite restaurant

Discounted retail and leisure

Employee assistance and wellbeing

Company events

Job summary

Carnival UK is seeking a Manager, Itinerary Planning to support deployment ambitions and ensure itineraries are feasible from ports to ships. Role involves coordinating with HESS stakeholders and internal teams to meet strict publication timelines.

The position is full-time with a 7-month fixed term and hybrid work arrangement, including up to two days from home. Candidates should have deck officer experience and strong stakeholder engagement skills within the cruise industry.

Qualifications

• Deck officer experience is essential for operational feasibility.
• Strong understanding of cruise industry operations and stakeholders.
• Proven ability to coordinate multiple stakeholder groups and manage feedback.

Responsibilities

• Assess itinerary feasibility including berth availability and routing.
• Coordinate itinerary reviews with global stakeholders and operational groups.
• Engage with ships, ports, agents and internal teams to ensure deliverability.
• Manage deployment plans and meet publication deadlines.
• Collaborate with ports/destinations for new itineraries development.
• Maintain strong communication with stakeholders at all levels.
• Track timelines and deliverables with fixed publication dates.
• Provide direction to one or two direct reports and maintain relationships.

Skills

Deck officer experience

Maritime industry knowledge

Stakeholder engagement

MXP experience

Communication skills

Job description

Carnival UK is in search of a Manager, Itinerary Planning, who is crucial in supporting the delivery for Carnival UK’s deployment ambitions.

Key Responsibilities

• Assess itinerary feasibility, including berth availability and suitability, routing, port suitability and whether the required sailing speeds are achievable.
• Coordinate the review of itineraries with global HESS stakeholders, gathering and managing input from operational stakeholder groups.
• Engage with ships, ports, agents and internal stakeholders to confirm that planned and future itineraries can be delivered operationally.
• Manage MXP, keep relevant internal stakeholders updated about future deployment plans and work to strict timelines to ensure future brochure publication dates are met.
• Work with ports and destinations to support deployment teams with development of new itineraries.
• Are confident communicating with stakeholders at different levels, both internally and externally.
• Can coordinate multiple stakeholder groups and bring their feedback together.
• Take strong ownership of timelines and deliverables and are comfortable working to fixed publication deadlines.
• Can provide direction and support to one or two direct reports while maintaining effective relationships with shore-based and ship-based stakeholders.

To thrive as a Manager, Itinerary Planning, we're looking for:

• Deck officer experience
• Current understanding of the cruise industry, including how cruise lines, ships, ports, and third parties work together to deliver itineraries.
• Ability to assess whether itineraries, ports, berths, routes and sailing speeds are operationally feasible.
• Experience within an appropriate maritime function, with MXP experience beneficial although training can be provided.
• Strong stakeholder engagement skills

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK07, offered as a full-time position, on a 7-month fixed term basis, we offer hybrid work including up to two days from home.

About You: A Catalyst for Change

Holidays are one of life's greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise. No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world's largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain's rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people. Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion. It's through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel's Employer of Choice.

Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Read our employee experience guide to learn more about life as a Carnival UK colleague here. Our benefits package reflects our commitment to your wellbeing:

Benefits Package

• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Contributory Defined Contribution Pension scheme
• Company paid private medical and dental insurance and health assessment
• In-house Occupational Health help and access to digital GP
• Employee Assistance and Wellbeing programmes
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Extensive learning and development opportunities
• Recognition scheme with prizes and awards
• Employee-led networks
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal
• A friendly welcome with help settling in, Aida
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