Commercial Performance Analyst

Costa Crociere S.p.A.; Southampton; On-site; GBP 42,000 - 68,000; Full time

Benefits offered by this job

Employee discounts

Extended leave

Health & wellbeing programs

Learning & development

Employee shares

Pension scheme

Job summary

Carnival UK is seeking an Analyst, Commercial Performance to produce and interpret commercial performance reporting and KPI tracking. The role supports decision-making across Sales, Marketing and wider Commercial activity, acting as a bridge to Finance for robust analysis.

The successful candidate will develop forecasting, modelling and incentive analysis, and design BI dashboards to provide timely insights for business cases and investment discussions.

Qualifications

• Proven experience in a commercial analytics role.
• Experience with forecasting, modelling or scenario analysis.
• Strong data interpretation and storytelling.
• Excellent stakeholder communication.

Responsibilities

• Own production and interpretation of commercial performance reporting, including KPI tracking and insight generation.
• Lead commission models, incentive analysis and scenario forecasting.
• Interface between Commercial teams and Finance, aligning assumptions and validating data.
• Develop and maintain Power BI dashboards, trackers and analytical tools.
• Identify opportunities to improve reporting, analysis and ways of working.
• Share best practice and promote data-driven decision making with governance and accuracy.
• Collaborate with Sales, Marketing and MI functions to inform decisions.

Skills

Strong analytical skills

Stakeholder engagement

Data-driven decision making

Forecasting / scenario analysis

Tools

Power BI

Excel

Job description

The Analyst, Commercial Performance produces commercial performance reporting and insight that supports decision-making across Sales, Marketing and wider Commercial activity at Carnival UK. The role owns KPI tracking, trend analysis, commission and incentive modelling, and the development of analytical tools and dashboards, acting as a key interface between Commercial teams and Finance to deliver robust analysis that informs business cases, investment decisions and performance reviews.

• Own the production and interpretation of commercial performance reporting, including KPI tracking, trend analysis and insight generation to support decision-making and performance improvement.
• Lead the development of commission models, incentive analysis and commercial scenario forecasting, providing data-led recommendations and maintaining transparency of assumptions.
• Act as a key interface between Commercial teams and Finance, aligning assumptions, validating data and supporting business cases, investment proposals and performance discussions.
• Work with MI and systems teams to design, enhance and maintain Power BI dashboards, trackers and analytical tools, improving access to commercial insight.
• Identify opportunities to improve commercial reporting, analysis and ways of working, using insight to challenge assumptions and support continuous improvement.
• Share best practice and contribute to a culture of data-driven decision-making while maintaining high standards of governance and reporting accuracy.
• Proven experience in a commercial, sales, marketing or finance analytics role, producing performance reporting and insight.
• Strong analytical skills, with experience handling large datasets, identifying trends and translating data into clear recommendations.
• Experience building or working with forecasting, modelling or scenario analysis, ideally including commission or incentive mechanisms.
• Confident stakeholder engagement skills, able to work across Sales, Marketing, Finance and MI functions.
• Experience contributing to or supporting business cases, investment decisions or performance reviews.
• Strong systems capability, including Excel and experience working with Power BI or similar BI tools.

Here’s what we offer:

• Employee Discounted Cruising plus Friends and Family offers
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Recognition scheme with prizes and awards
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Company paid Health Cash Plan and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal
• Contributory Defined Contribution Pension scheme
• A friendly welcome with help settling in

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