Manager, Fleet People Performance

Carnival UK; Southampton; Hybrid; GBP 85,000 - 115,000; Full time

Benefits offered by this job

Employee discounts

Private medical insurance

Pension scheme

Learning & development opportunities

Employee Shares Plan

Life Assurance

Job summary

Carnival UK is seeking a Senior Manager, Fleet People Performance to lead performance across onboard HR, coaching teams and aligning fleet actions with the People strategy. The role requires regular travel to the fleet, including ~25% time onboard vessels to coach and support operations.

Ideal candidates will influence senior stakeholders, drive development, and ensure compliant, high-quality People service across all vessels while working in a hybrid model.

Qualifications

• Demonstrated senior HR leadership across complex multi-site organisations.
• Strong coaching and mentoring skills with a focus on development.
• Proven ability to influence senior stakeholders in ship and shore environments.

Responsibilities

• Provide fleet-level oversight to onboard HR Managers and set annual goals aligned with People strategy.
• Coach and develop onboard HR community to drive consistency and improvement.
• Act as interface between ship and shore, coaching and engaging stakeholders.

Skills

HR leadership

Coaching

Stakeholder management

Performance management

Tools

HRIS systems

Job description

Carnival UK is in search of a Senior Manager, Fleet People Performance, who is crucial in supporting our People direction and nurturing a high-performing team across our vessels. The Fleet People Performance team oversees the onboard HR service across the P&O Cruises and Cunard fleet, ensuring a consistent, high-quality and commercially focused People service across all vessels. This role requires regular travel to our fleet, with approximately 25% of time spent onboard vessels to provide in-person coaching, support, stakeholder engagement and operational oversight.

• Provide fleet-level oversight, support and performance management to onboard HR Managers, setting annual goals and ensuring alignment with People and Brand strategy and standards.
• Build capability through coaching, feedback and structured development, driving consistency and continuous improvement across the onboard HR community.
• Act as a key interface between ship and shore, strengthening relationships through coaching, communication and trust, and stepping into onboard HR leadership roles when required.
• Monitor key onboard workforce compliance and performance indicators, Crew Office processes and onboard learning delivery, proactively identifying risks and ensuring timely resolution.
  Broad generalist HR knowledge and the ability to provide pragmatic, confident advice on complex People matters.
• A strong understanding of shipboard environments, including their operational pressures, cultural considerations and team dynamics.
• Experience of coaching methodologies and tools that support team development, cohesion and performance.
• The ability to interpret workforce indicators and broader business performance themes to inform decisions and workforce solutions.
  Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full-time position, on a 12month fixed term contract basis, we offer hybrid work including up to two days from home.

About You: A Catalyst for Performance

• Bring presence, credibility and the ability to influence senior stakeholders across both ship and shore environments.
• Adapt confidently to changing circumstances and operate with autonomy in complex and demanding situations.
• Build trust through clear communication, constructive challenge and an inclusive coaching style.
• Demonstrate resilience, sound judgement and the flexibility to travel regularly across the fleet, spending approximately 25% of your time onboard vessels, and responding to the needs of a 24/7 shipboard operation.

Why Join Us?

Working with us is about more than a job. It's about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Read our employee experience guide to learn more about life as a Carnival UK colleague here. Our benefits package reflects our commitment to your wellbeing:

• Employee Discounted Cruising plus Friends and Family offers
• Company paid private medical and dental insurance and health assessment
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Contributory Defined Contribution Pension scheme
• Extensive learning and development opportunities
• Employee Assistance and Wellbeing programmes
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Employee Shares Plan
• Recognition scheme with prizes and awards
• Employee-led networks
• Parental and adoption leave
• Electric Car and Cycle to Work schemes
• Discounted retail and leisure via discounts portal
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• A friendly welcome with help settling in, Aida
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