Manager, Insurance, Business Transformation | London, UK

EY; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Manager to join their Insurance Business Transformation team in London. This role offers the chance to lead transformative projects in the insurance sector, working closely with clients to optimize their operations and enhance customer experiences. You'll be at the forefront of industry change, driving initiatives that leverage emerging technologies and market insights. If you're passionate about making a meaningful impact and thrive in a collaborative environment, this opportunity is perfect for you. Join a diverse team dedicated to creating lasting change in the insurance industry.

Qualifications

• Experience in insurance consulting or transformation initiatives.
• Proven track record in managing project delivery under tight deadlines.

Responsibilities

• Lead delivery teams in strategic and operational initiatives.
• Manage large-scale projects and engage with senior client stakeholders.

Skills

Insurance Consulting

Project Management

Stakeholder Management

Team Leadership

Process Re-engineering

Job description

Manager, Insurance, Business Transformation

Location: London

Are you passionate about the future of the insurance industry? Do you want to apply your expertise and analytical skills to help insurers, reinsurers, and brokers solve complex, strategic problems? Do you thrive in a fast-paced, collaborative environment where you can drive meaningful change?

The Opportunity

Specialty and General Insurance marketplaces are undergoing an exciting, complex, and fast-moving transformation. Incumbent and new market participants are responding to emerging technologies, market cycle volatility, modernization, and evolving regulatory requirements to gain a competitive edge.

Our Insurance Business Transformation team plays a central role in this modernization, helping clients optimize their businesses, drive growth, realize efficiencies, and enhance customer journeys. Responsibilities include redesigning operating models, improving processes, and implementing data and technology-driven solutions, guiding clients through their transformation programs.

With a reputation for industry expertise and consulting excellence, EY is expanding its Insurance Business Transformation team. Our purpose is to create a positive, lasting impact on the insurance industry through an inclusive, diverse, and connected team of driven individuals who lead and inspire. We seek passionate, experienced professionals in the Specialty and/or General Insurance markets to join us.

Whether you're an experienced consultant or an ambitious industry professional, if you value your contribution and want to make a difference, we want to hear from you.

Your key responsibilities

As a Manager, you will lead delivery teams in designing and executing strategic and operational initiatives. You will manage large-scale projects, engage with senior client stakeholders, oversee team development, manage risks, and ensure deliverables. Additionally, you will support business development and mentor junior colleagues.

Qualifications

• Experience in insurance consulting or driving transformation initiatives within Specialty and/or General Insurance
• Understanding of market trends and business challenges affecting insurers, reinsurers, brokers, and other participants
• Proven track record in managing project delivery and producing high-quality outputs under tight deadlines
• Ability to lead teams and develop junior staff
• Experience supporting change initiatives through the full project lifecycle: discovery, requirements, design, and implementation
• Experience with target operating models, process re-engineering, cost transformation, regulatory change, strategy, or technology transformation
• Excellent stakeholder management skills and relationship-building abilities
• Team-oriented attitude, supportive and knowledge-sharing
• Experience in specific insurance functional areas (e.g., Underwriting, Claims, Actuarial) is beneficial but not essential
• Commitment to DE&I and social purpose-driven change

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