MANAGER - FACILITIES

ZipRecruiter; Bristol; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the entertainment sector seeks a Facilities Manager in Bristol to oversee daily operations, manage maintenance, and ensure regulatory compliance at their casino. The role requires strong leadership and a comprehensive understanding of building systems. Successful candidates will ensure superior guest service while maintaining efficient operations.

Qualifications

• 5-7 years of facilities maintenance and mechanical systems experience.
• Previous leadership in Facilities Management desired.
• Casino/gaming industry experience preferred.

Responsibilities

• Organizes and manages daily operations and maintenance activities.
• Coordinates repair projects with minimal business interruption.
• Maintains clean and safe work environment.

Skills

Leadership Skills

Communication

Technical Knowledge

Education

Bachelor's Degree in Construction Management

Job description

Job Description

Overview

POSITION SUMMARY:

Under the direction of the Director of Facilities, the incumbent, either personally or through subordinates, organizes, supervises, and manages the daily operations, repair, and preventive maintenance activities at both on- and off-site locations.

Responsibilities

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that encourages guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Ensures that equipment, materials, techniques, and procedures comply with relevant codes and regulations.
• Ensures proper routine maintenance and repair of facility structures, systems, and support areas to minimize downtime.
• Maintains inventories and ensures timely replacement of spare parts, units, tools, chemicals, and equipment necessary to keep the facility in proper, efficient operating condition.
• Coordinates repair and maintenance projects throughout the facility to ensure minimal business interruption.
• Plans, implements, and coordinates multiple projects simultaneously, including troubleshooting, contractor liaison, estimating, forecasting, and budgeting.
• Performs routine field inspections on-site and at off-site locations.
• Communicates with management regarding building management issues.
• Troubleshoots system defects or malfunctions related to mechanical, electrical, plumbing, HVAC, power plant operations, and water displays; repairs, replaces, or contracts outside sources as necessary.
• Plans responsibly for operational needs and requirements.
• Maintains current knowledge on recent trends, developments, and techniques in the professional field.
• Monitors construction projects to ensure compliance with specifications and quality of contractor performance.
• Works with staff to build a cohesive management team, develop superior customer service, and foster an engaged workforce.
• Maintains a clean, safe, hazard-free work environment in all areas of responsibility.

Qualifications

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year-for-year basis)

Bachelor's degree preferred or equivalent experience in Construction Management, along with five (5) to seven (7) years of building facility maintenance and mechanical systems experience, or an equivalent combination of education and experience. Previous leadership experience in Facilities Management and casino/gaming industry experience are preferred.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must obtain and maintain valid licenses/certifications per Federal, State, and Virginia Lottery regulations.
• Must successfully pass a background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years old.

KNOWLEDGE OF:

• Regulatory requirements.
• Supervisory and management duties.
• Leadership skills.

ABILITY TO:

• Work flexible shifts and schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Review and understand necessary documentation.
• Use a typewriter, 10-key, computer, etc.
• Review reports and observe activities of subordinates.
• Present ideas and information clearly.
• Perform well under pressure.

WORK ENVIRONMENT:

• Duties are split between an office setting and guest-facing areas, including the Casino Floor. Environmental factors may include secondhand smoke, flashing lights, and noise.
• Access to mechanical spaces and construction sites is required.
• Frequent standing, walking, handling objects, reaching, talking, hearing, and smelling. Must lift up to 50 pounds and push/pull/move objects of similar weight. Vision requirements include close, distance, peripheral, depth perception, and focus adjustment.