Facilities Manager

Action for Children; Cardiff; On-site; GBP 30,000 - 45,000; Full time

Job summary

Action for Children is seeking a Facilities Manager to oversee administrative teams at their Cardiff office. The role involves managing budgets, ensuring compliance, and leading a team to provide excellent service to building occupants. Candidates must have proven experience in Facilities Management and strong leadership skills, ready to lead teams towards creating safe spaces for vulnerable children.

Benefits

29 days annual leave plus bank holidays

Flexible maternity, adoption, and paternity packages

Pension with up to 7% employer contribution

Professional qualifications and training opportunities

Staff discount portal

Qualifications

• Experience in leading and motivating teams in Facilities Management.
• Excellent IT skills for detailed report production.
• Ability to manage change processes and outcomes.

Responsibilities

• Lead and manage team of Estates Administrators.
• Develop and manage facilities budget for high service standards.
• Produce detailed reports for Senior Leadership Team.

Skills

Leadership

Budget management

Communication

IT Skills

Customer service

Job description

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Contract: Permanent, Full-time – 35 hours per week

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
• Gain professional qualifications and excellent training/development opportunities
• Flexible maternity, adoption, and paternity packages
• Pension with up to 7% employer contribution with included life assurance cover
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Our Facilities Manager reports directly to the Estates Business Support Manager and will provide day to day line management of the Estates administrative team in the Cardiff Head Office to support aspects of our national maintenance, through effective upkeep of property databases and systems.

This is an exciting opportunity based at our head office in Cardiff, where you'll oversee our Estates Administrators to support a designated Regional Estates Manager and subsequently an allocated area of Services within the UK.

As a Facilities Manager you'll ensure thatour Estates Administrators regularly update our systems across the Estates department including Compliance, Salesforce, travel and aspects of Health & Safety.

You'll also be liaising with external contractors as and when necessary, to obtain any additional information relevant to any ongoing projects, as well de-escalating any queries, which are unable to be resolved at initial contact stage.

How you'll help to create brighter futures

• Lead, Mentor and manage a team of Estates Administrators, ensuring high performance and professional development
• Develop, manage and monitor the facilities budget, ensuring cost-effectiveness whilst maintaining high standards of services and safety
• Producing detailed reports for the Senior Leadership Team in relation to ongoing projects and budgets
• Supporting the development and implementation of the internal business systems and policies including Compliance and Fleet.
• Supporting the development and implementation of our internal continuity plan, collaborating closely with tenants to advise on their own needs and requirements for business continuity.
• Ensuring our Estates Administrators continue to deliver a high standard of customer service to all building occupants and visitors, including commercial tenants, Action for Children staff and external parties.
• Work collaboratively and hold meetings with Head of Estates and Head of Health Safety and Wellbeing to report on all building matters.

Let's talk about you

• Experience of leading and motivating a team within a Facilities Management environment
• Excellent IT Skills, with an ability to produce detailed reports for the Senior Leadership Team
• Ability to de-escalate challenging queries or complaints
• Excellent budget setting and income and expenditure skills.
• Demonstrable experience of effectively advising senior managers on Facilities Management related issues.
• Effective written and communication skills, especially to manage relationships.
• A competent understanding of business continuity and emergency planning.
• The ability to manage change processes and outcomes.
• Understanding of diversity issues as it relates to people and buildings management.
• Willingness to work outside of normal business hours as and when required

Good to know

Please note: Interviews are planned for week commencing 9th September 2024

Application Process:

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

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Created on 25/06/2025 by TN United Kingdom