MANAGER - FACILITIES

ZipRecruiter; Bristol; On-site; GBP 30,000 - 50,000; Full time

Job summary

A forward-thinking company is seeking a Facilities Manager to oversee daily operations and maintenance at multiple locations. This role requires strong leadership skills and a background in facility management, ensuring compliance with regulations and maintaining high standards of safety and service. The ideal candidate will thrive in a dynamic environment, coordinating projects and fostering a cohesive team to deliver exceptional guest experiences. If you are passionate about operational excellence and have a knack for problem-solving, this opportunity is perfect for you.

Qualifications

• 5-7 years of experience in facility maintenance and mechanical systems.
• Previous leadership experience in Facilities Management preferred.

Responsibilities

• Organizes and manages daily operations and maintenance activities.
• Coordinates repair projects to minimize business interruption.
• Maintains a clean and safe work environment.

Skills

Leadership Skills

Facility Maintenance

Mechanical Systems

Project Management

Customer Service

Education

Bachelor's Degree in Construction Management

Equivalent Experience

Job description

Overview

POSITION SUMMARY:

Under the direction of the Director of Facilities, the incumbent, either personally or through subordinates, organizes, supervises, and manages the daily operations, repair, and preventive maintenance activities at both on-site and off-site locations.

Responsibilities

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all-inclusive)

• Creates an atmosphere that encourages guests to choose Hard Rock Casino Bristol for gaming entertainment; actively builds and retains guest relations and mentors team members to provide superior guest service.
• Ensures equipment, materials, techniques, and procedures comply with relevant codes and regulations.
• Maintains routine maintenance and repairs of facility structures, systems, and support areas to minimize downtime.
• Maintains inventories and ensures timely replacement of spare parts, units, tools, chemicals, and equipment necessary for proper facility operation.
• Coordinates repair and maintenance projects to ensure minimal business interruption.
• Plans, implements, and coordinates multiple projects simultaneously, including troubleshooting, contractor liaison, estimating, forecasting, and budgeting.
• Performs routine inspections on-site and at off-site locations.
• Communicates with management regarding building management issues.
• Troubleshoots system defects or malfunctions related to mechanical, electrical, plumbing, HVAC, power plant operations, and water displays; repairs, replaces, or contracts outside sources as needed.
• Plans operational needs and requirements responsibly.
• Keeps current with trends, developments, and techniques in the professional field.
• Monitors construction projects for compliance and quality.
• Works with staff to build a cohesive management team, develop superior customer service, and foster an engaged workforce.
• Maintains a clean, safe, hazard-free work environment in all areas of responsibility.

Qualifications

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

Bachelor's degree preferred or equivalent experience in Construction Management, with five (5) to seven (7) years of facility maintenance and mechanical systems experience or an equivalent combination of education and experience. Previous leadership experience in Facilities Management and casino/gaming industry experience are preferred.

ADDITIONAL REQUIREMENTS:

• Must obtain and maintain valid licenses/certifications per Federal, State, and Virginia Lottery regulations.
• Must pass background check and drug screening.
• Must be at least twenty-one (21) years of age.

KNOWLEDGE OF:

• Regulatory requirements.
• Supervisory and management duties.
• Leadership skills.

ABILITY TO:

• Work varying shifts and schedules as needed.
• Communicate effectively with all employees and guests.
• Review and understand documentation.
• Use a computer, typewriter, 10-key, etc.
• Review reports and observe subordinate activities.
• Present ideas clearly.
• Perform well under pressure.

WORK ENVIRONMENT:

• Work is performed in an office setting and guest-facing areas, including the Casino Floor, which may have environmental factors like smoke, flashing lights, and noise.
• Access to mechanical spaces and construction sites is required.
• Frequent standing, walking, handling, reaching, talking, hearing, and smelling are required. Must lift up to 50 pounds and push/pull/move objects of similar weight. Vision requirements include close, distance, peripheral, depth perception, and focus adjustment.