Facilities Operations Manager

Nter Talent; Bristol; On-site; GBP 38,000; Full time

Job summary

An established industry player in facilities services is seeking a dedicated Operations Manager to lead their Bristol operations. This role offers a unique opportunity to manage a diverse team, ensuring the delivery of top-tier cleaning services while maintaining the highest standards of safety and efficiency. You will be responsible for motivating staff, managing budgets, and developing new business opportunities. If you have a passion for excellence and a proactive approach, this position offers career growth and the chance to make a significant impact on facility cleanliness and safety. Join a supportive team that values collaboration and results!

Benefits

Competitive Salary

Career Growth Opportunities

Collaborative Work Environment

Impact on Facility Cleanliness and Safety

Qualifications

• Experience in managing staff and ensuring operational efficiency.
• Knowledge of Health & Safety regulations and cleaning processes.

Responsibilities

• Manage and motivate staff to ensure high service standards.
• Oversee budget and financial performance of operations.
• Conduct audits and ensure compliance with quality standards.

Skills

People Management

Health & Safety Knowledge

Communication Skills

Cleaning Processes Understanding

Budget Management

Education

IOSH Managing Safety

Tools

O365

Job description

Delivery Operations Manager @ Nter Talent | Revolutionising Recruitment with a Personal Touch! Where Real People, Real Connections, and Real Careers…

Operations Manager - Facilities

Bristol

£38,000 and Bonus

Are you a seasoned professional in the field of cleaning management with a passion for excellence and an eye for detail? Are you ready to take the next step in your career and join a market-leading facilities services business?

Our client is a well-established, market-leading facilities services business known for delivering top-tier services to a diverse portfolio of clients. With a commitment to excellence and a dedication to the highest standards, they are looking for an Operations Manager to lead their diverse portfolio of operations in the Bristol area.

As the Operations Manager, you are responsible for ensuring the professional management of customer site(s) for the services we provide. You will work collaboratively with your teams to ensure we keep our customer promises and do so to the highest possible standard. In doing so, you will ensure all Site Supervisors, Team Leaders and Operatives within your responsibility are aware of duties and provide services to the best of their capabilities.

Responsibilities

• Responsible for managing, evaluating, motivating, and monitoring staff performance using the leadership principles.
• Work to a strict department budget to deliver outstanding, but efficient performance in your areas of responsibility.
• You will help achieve and exceed revenue targets by cross-selling additional services.
• You will help achieve and exceed contract profit targets through meticulous financial control of spending.
• Develop new business that supports the department's strategic growth.
• Deliver effective team management coordinating multiple resources across varying locations. You will lead & motivate field-based teams in your area of responsibility to ensure efficient operations for our customers.
• Demonstrate and implement robust practices that are proportionate and in line with the company's Policies & procedures with the support of People & Practices and HSEQ.
• Work in collaboration with the Senior Operations Manager to ensure ultimate customer satisfaction.
• Ensure quality standards are met through regular audits and inspections using the company’s digital tools. You will provide feedback to your Senior Operations Managers to allow fluid customer communication.
• Recruit, onboard & train new starters providing them with the best possible knowledge to excel in their roles.
• Comply with current Health & Safety Regulations, Policies including lawful Insurance provisions as well as assist in the implementation of new systems.
• Initiate and develop positive solutions to any challenges.
• Adopt a “hands-on” approach where required, therefore leading by example.
• Ensure scheduling, wages and budgets are processed correctly and in line with management instruction.
• Assist with the implementation of new contracts by leading the implementation project as directed by Senior Operations Manager and/or assist with handover of contracts to new supplier.

Candidate requirements

• Experience in managing people and staff.
• IOSH Managing Safety Required within first 12 months and you must demonstrate exemplary knowledge of Health & Safety in the workplace.
• Thorough knowledge and competence in O365.
• Excellent understanding of cleaning processes and systems.
• Can demonstrate an ability to communicate with clients both through appropriate face-to-face relations and via textual communications.

What’s in it for you?

• Competitive salary range of £38,000 + Bonus.
• Opportunity to work with a market-leading facilities services business.
• Career growth and development prospects.
• A supportive and collaborative work environment.
• The chance to make a real impact on facility cleanliness and safety.
• If you are a proactive, results-oriented individual with a passion for maintaining clean and safe environments, we invite you to apply for this exciting Operations Manager position. Join our team and contribute to our mission of delivering excellence in facility services.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Other

Industries

Facilities Services and Airlines and Aviation