Manager

DEVON HOME CARE LIMITED; Highweek; In loco; GBP 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

Devon Home Care Limited in Newton Abbot seeks a Registered Manager to lead day-to-day operations for home care services across Teignbridge and Torbay. This full-time, on-site role focuses on coordinating care, supervising staff, and upholding high standards of person-centred care.

You will ensure compliance with health and social care regulations, maintain accurate records, and drive continuous service improvement while maintaining strong communication with clients, families, and external

Competenze

• Proven experience in managing care or support services in home care.
• Strong leadership and team management skills.
• Excellent organizational and scheduling abilities.
• Effective written and verbal communication.
• Knowledge of person-centered care, safeguarding, and regulations.
• Experience with record-keeping and reporting IT systems.
• NVQ/QCF Level 5+ or equivalent is highly beneficial.
• Experience in quality assurance and continuous service improvement.
• Commitment to equality, diversity and non-discriminatory practice.

Mansioni

• Oversee day-to-day operations of care services.
• Manage staff schedules and supervise care teams.
• Ensure care plans are delivered to a high standard.
• Promote best practices in person-centered care.
• Monitor compliance with regulations and company policies.
• Maintain accurate records and reporting.
• Communicate with clients, families, and external stakeholders.

Conoscenze

Staff leadership

Team management

Scheduling

Communication

Record keeping

Regulatory knowledge

Equality & diversity

IT literacy

Quality assurance

Formazione

NVQ/QCF Level 5+

Descrizione del lavoro

Company Description

Devon Home Care Ltd is a trusted local provider of high-quality, person-centered care and support services across Teignbridge and Torbay. The organization is dedicated to helping people live independently and safely in the comfort of their own homes. Care is tailored to individual needs, with a strong emphasis on dignity, respect, and maintaining quality of life. Team members work closely with clients, families, and other professionals to deliver consistent, compassionate support. Devon Home Care Ltd values reliability, professionalism, and a genuine commitment to outstanding home care.

Role Description

The Registered Manager role is a full-time, on-site position based in Newton Abbot. The Manager will oversee day-to-day operations, including coordinating care services, managing staff schedules, and ensuring care plans are delivered to a high standard. This role involves supervising and supporting care teams, conducting performance reviews, and promoting best practices in person-centered care. The Manager will monitor compliance with relevant regulations and company policies, maintain accurate records, and contribute to continuous improvement in service quality. Regular communication with clients, their families, and external stakeholders is required to ensure excellent service and address any concerns promptly.

Qualifications

• Proven experience in managing care or support services, ideally in a home care or community setting.
• Strong leadership and team management skills, including staff supervision, coaching, and performance management.
• Excellent organizational and time-management abilities, with competence in scheduling and coordinating multiple services.
• Effective written and verbal communication skills, with the ability to build positive relationships with clients, families, and colleagues.
• Good understanding of person-centered care principles, safeguarding, and relevant health and social care regulations.
• Ability to use basic IT systems for record-keeping, reporting, and communication.
• Relevant health and social care qualification (such as NVQ/QCF Level 5 or above, or equivalent) is highly beneficial.
• Experience in quality assurance, risk management, and continuous service improvement is an advantage.
• Commitment to equality, diversity, and non-discriminatory practice in all aspects of care and management.