Managed Print Field Service Engineer

JR United Kingdom; Wakefield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in workplace technology services is seeking a Managed Print Field Service Engineer in Wakefield. The role involves providing on-site support, troubleshooting, and maintaining work efficiency. Join a dynamic team, enjoy competitive benefits, and thrive in an empowered culture.

Benefits

Competitive package including salary and benefits

Summer Hours

Christmas Closure

Birthday Off

Health Cash Plan

Gym Discounts

Regular social events

Qualifications

• Experience in managed print field preferred.
• Strong technical skills.
• Customer-centric approach.

Responsibilities

• Provide on-site support for managed print solutions.
• Diagnose and resolve technical issues.
• Maintain service records.

Skills

Customer service

Troubleshooting

Technical skills

Tools

Canon MFDs

Job description

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Managed Print Field Service Engineer, Wakefield

Client: FUTERA

Location: Wakefield, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Exciting Opportunity for a Managed Print Field Service Engineer!

(Location: Wakefield)

Are you an experienced engineer with a passion for customer service and troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!

We are seeking a talented Field Service Engineer for the Wakefield region to join our team.

About Us

FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services to businesses across the UK. With over 35+ years of experience, we possess invaluable insights into the challenges faced by both local and global enterprises. Our extensive portfolio is meticulously curated to tackle these issues head-on. As an independent entity, we have the freedom to select the best-fit products and services for each of our customers. Supported by our highly knowledgeable and dedicated teams, we guarantee unwavering reliability in every aspect of our operations.

Why Join Us?

• Cutting-Edge Tech: Work with the latest innovations in Managed Print and I.T. Services.
• Employee Owned: As one of only a handful of Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, we believe in sharing success with those who create it.
• Empowered Culture: A supportive, agile, and collaborative environment where your ideas matter.
• Competitive Package: Attractive salary and benefits.
• Work-Life Balance: Enjoy perks like Summer Hours, Christmas Closure, and your Birthday Off!
• Health & Wellbeing: Health Cash Plan for you and your family, Employee Assist Programme, Gym Discounts and more.
• Fun & Engaging: Regular social events and team-building activities.

The Role: Field Service Engineer

In this role, you will be responsible for:

• Providing on-site support for our managed print solutions, ensuring our clients' systems are running smoothly and efficiently.
• Diagnosing and resolving technical issues, performing regular maintenance, and providing training to end-users.
• Completing preventative maintenance and field modifications.
• Maintaining service records in a timely manner.
• Keeping daily communication with customers and the service desk for proper follow-up.
• Driving efficiency and customer satisfaction.

Location: Wakefield

The ideal candidate will have experience in the managed print field, preferably on Canon MFDs, strong technical skills, and a customer-centric approach. If you enjoy working in a fast-paced environment and are a problem-solver, apply now and take the next step in your career!