Mall CCTV & Security Controller

ABM; Dundee; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

24/7 GP for you and immediate family

Mental Health support

Cycle to work scheme

Perks at Work app access

Job summary

ABM is seeking a Duty Controller at Wellgate Shopping Centre to oversee daily control room operations, monitor the CCTV system, and ensure security and cleanliness across all mall areas in line with client expectations.

You will hold valid SIA CCTV and either a Door Supervisor or Security Guarding licence, demonstrate exceptional communication, and deliver a high standard of customer service in a fast-paced environment.

Qualifications

• Must hold valid SIA CCTV licence and either a Door Supervisor or Security Guarding licence.
• Exceptional Communication, written and spoken.
• Security experience desirable.
• Strong customer service focus with attention to detail.
• Flexible / supportive team player.
• Ability to work effectively and flexibly within a busy, dynamic working environment.
• Confident and committed to providing a high-quality professional service.

Responsibilities

• Carry out Daily Control room duties including monitoring the CCTV system.
• Ensure that the Shopping Malls, Centre Management Office, all public areas including all service yards/roads, toilets, common areas and back of house areas are fully secure and clean to a level of service which exceeds the clients expectations.
• Comply with Security and site procedures.
• We’re proud to offer a great range of benefits including: 24/7 GP, Mental Health support, Get Fit Programme, Financial and legal support, Cycle to work scheme, Perks at Work app (discounts, gift cards, cashback).
• Provide high-quality professional service and exceptional customer experiences.

Skills

SIA CCTV licence

Door Supervisor licence

Security Guarding licence

Communication skills

Customer service

Team player

Tools

CCTV system

Job description

ABM is seeking a Duty Controller at Wellgate Shopping Centre to oversee daily control room operations, monitor the CCTV system, and ensure security and cleanliness across all mall areas in line with client expectations.

You will hold valid SIA CCTV and either a Door Supervisor or Security Guarding licence, demonstrate exceptional communication, and deliver a high standard of customer service in a fast-paced environment.