Major Loss Adjuster

Recruit Insure Ltd; London; Hybrid; GBP 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a Major Loss Adjuster to manage high-value property claims. This role involves overseeing complex cases, conducting thorough investigations, and ensuring compliance with industry standards. Ideal candidates will have strong analytical and negotiation skills, as well as a background in property insurance. Join a forward-thinking firm that offers a supportive environment and opportunities for career progression, including flexible working arrangements and professional development. If you're ready to make an impact in the insurance sector, this position is for you.

Benefits

Bonus scheme

Car allowance

Career progression

Broadband allowance circa £300

Private health cover

Pension scheme

Flexible working conditions

Paid for qualifications

Qualifications

• 5-10 years of experience in loss adjusting with a focus on major property claims.
• Strong understanding of property insurance policies and building construction.

Responsibilities

• Manage a portfolio of major property loss claims from notification to resolution.
• Conduct detailed investigations and prepare comprehensive reports.

Skills

Analytical Skills

Negotiation Skills

Communication Skills

Interpersonal Skills

Education

Chartered status or relevant industry qualifications (e.g., ACII, CILA)

Tools

Loss adjusting software

Microsoft Office Suite

Job description

Job Description

Major Loss Adjuster

Salary - Dependent on Experience + benefits

Job Overview:

Recruit Ins are seeking a highly skilled and experienced Major Loss Adjuster specialising in property claims to join our clients team. The successful candidate will be responsible for managing complex and high-value property claims, ensuring accurate assessment, thorough investigation, and fair resolution in line with company standards and regulatory requirements. This role requires strong analytical skills, excellent client management, and the ability to handle multiple complex cases simultaneously.

Key Responsibilities:

• Case Management: Handle a portfolio of major and complex property loss claims, from initial notification through to final resolution, ensuring claims are processed efficiently and within set timeframes.
• Investigation: Conduct detailed on-site and remote investigations to assess the extent of property damage, determine liability, and evaluate the overall impact on the insured.
• Loss Assessment: Accurately quantify the loss and compile comprehensive reports, including the scope of work required for repair or replacement, and prepare detailed estimates.
• Client Liaison: Serve as the primary point of contact for clients, policyholders, brokers, and other stakeholders, providing clear communication and updates throughout the claims process.
• Negotiation: Engage in negotiations with claimants, contractors, and third-party experts to reach fair and equitable settlements, while maintaining the company's integrity and client satisfaction.
• Compliance: Ensure all claims are handled in accordance with industry regulations, company policies, and best practices, maintaining meticulous records and documentation.
• Technical Expertise: Provide guidance and support to junior adjusters and team members, sharing expertise and assisting with complex cases as needed.
• Reporting: Prepare and present detailed reports to senior management, highlighting significant cases, potential risks, and outcomes.
• Continuous Improvement: Stay updated on industry trends, changes in regulations, and advancements in loss adjusting techniques to continuously improve skills and service delivery.

Qualifications & Experience:

• Professional Certification: Chartered status or relevant industry qualifications (e.g., ACII, CILA) is highly desirable.
• Experience: Minimum of [5-10] years of experience in loss adjusting, with a focus on major and complex property claims.
• Technical Knowledge: Strong understanding of property insurance policies, building construction, and relevant legal principles.
• Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information clearly and effectively.
• Analytical Skills: High level of analytical and investigative skills, with attention to detail and the ability to think critically and solve problems.
• Negotiation Skills: Proven ability to negotiate effectively with all parties involved in the claims process.
• Interpersonal Skills: Strong interpersonal skills, with the ability to build and maintain relationships with clients, colleagues, and external partners.
• IT Skills: Proficiency in loss adjusting software, Microsoft Office Suite, and other relevant tools.
• Travel: Willingness to travel as required, including site visits and client meetings.

Perks and Benefits:

• Bonus scheme
• Car allowance
• Career progression
• Broadband allowance circa £300
• Private health cover
• Pension at present 2% contributory / 8 % non-contributory
• Flexible working conditions including hybrid remote working
• Hours are Monday - Friday 9am-5pm
• Paid for qualifications