Maitre d' – Guest Experience Lead

Soutine; Greater London; On-site; GBP 23,000 - 25,000; Full time

Benefits offered by this job

Staff discount across restaurants

Vouchers incentive programme

Enhanced maternity/paternity leave

Mental health support

Earned wages access (Wagestream)

Training calendar & development trips

Job summary

Soutine is seeking a Maitre d’ for a full-time front-of-house role in London. You will manage table allocations for walk-ins and reservations, coordinate with floor staff and kitchen, and actively engage with guests to ensure a memorable dining experience.

This position offers a dynamic, high-service environment with opportunities to lead service excellence. Experience in hospitality leadership is preferred.

Qualifications

• Hospitality role experience required.
• Full-time employment.
• Salary is hourly (£17.39–£18.17).

Responsibilities

• Take responsibility for smooth table allocation for walk-ins and bookings across all sections.
• Anticipate guests' needs and communicate any special requests to floor and kitchen to ensure smooth service.
• Coordinate all departments to deliver a seamless dining experience.

Skills

Table management

Guest service

Coordination across departments

Customer engagement

Job description

Soutine is seeking a Maitre d’ for a full-time front-of-house role in London. You will manage table allocations for walk-ins and reservations, coordinate with floor staff and kitchen, and actively engage with guests to ensure a memorable dining experience.

This position offers a dynamic, high-service environment with opportunities to lead service excellence. Experience in hospitality leadership is preferred.