Luxury Front-of-House Supervisor

fundamentalhospitality; Greater London; On-site; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Tips

Career progression

Luxury environment

Job summary

La Maison Ani in London is seeking a Reception Supervisor to lead the front-of-house team and deliver a seamless, memorable arrival experience for guests in a luxury dining setting.

You will manage reservations, supervise staff, and coordinate with management to ensure smooth daily operations while maintaining the highest standards of hospitality. A competitive salary and generous tips accompany the role.

Qualifications

• Experience as Reception Supervisor or Senior Receptionist in fine dining or luxury hotel.
• Outstanding communication and interpersonal skills.
• Excellent organisational skills with attention to detail.

Responsibilities

• Lead the reception team to deliver a consistently exceptional guest experience.
• Welcome guests with warmth, professionalism and genuine hospitality.
• Manage reservations efficiently, maximising bookings while maintaining accuracy.
• Coordinate closely with management, hosts and service teams for smooth daily operations.
• Handle guest enquiries, special requests and feedback with confidence and discretion.
• Maintain a polished and welcoming reception area reflecting high standards.
• Support development and training of the reception team while leading by example.

Skills

Leadership

Communication

Job description

La Maison Ani in London is seeking a Reception Supervisor to lead the front-of-house team and deliver a seamless, memorable arrival experience for guests in a luxury dining setting.

You will manage reservations, supervise staff, and coordinate with management to ensure smooth daily operations while maintaining the highest standards of hospitality. A competitive salary and generous tips accompany the role.