Guest Experience Lead – Maitre d’

The Wolseley Hospitality Group; Greater London; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Restaurant discount across group

Vouchers for high street rewards (up &

Job summary

The Wolseley Hospitality Group is seeking a dedicated Maitre d’ to lead seamless service in London’s iconic dining rooms. You will oversee table allocations for walk-ins and reservations, ensuring smooth operation across all restaurant sections and timely service.

Join a team focused on guest satisfaction, collaboration, and a professional presence that enhances the guest experience throughout their visit.

Responsibilities

• Take responsibility for a smooth table allocation for both walk-in and bookings in all restaurant sections, managing turn times effectively.
• Anticipate guests’ needs, timely communicating any special requests to floor and kitchen – be proud to coordinate all departments!
• Contribute to building a regular customer base, warmly engaging with guests from door to table and beyond - you are our greatest asset!

Skills

Guest service

Table management

Team coordination

Communication

Job description

The Wolseley Hospitality Group is seeking a dedicated Maitre d’ to lead seamless service in London’s iconic dining rooms. You will oversee table allocations for walk-ins and reservations, ensuring smooth operation across all restaurant sections and timely service.

Join a team focused on guest satisfaction, collaboration, and a professional presence that enhances the guest experience throughout their visit.