Maintenance Technician – Van, Training & Career Growth

Serco Group Plc; Dudley; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Company van (fuel card)

Tools provided

Uniform

25 days annual leave

Pension scheme

Retail discounts

Employee Assistance Programme

Wellbeing support

Staff networks

Job summary

Serco Group Plc is hiring a Maintenance Operative to service a portfolio across Dudley and surrounding areas, delivering safe, well-maintained accommodation for asylum seekers under the Home Office contract.

The role involves planned, reactive and preventative maintenance, joinery, plumbing, painting and general upkeep, with a company van, tools, and uniform provided. A full UK driving licence and occasional on-call duties apply.

Qualifications

• Experience in maintenance or strong DIY skills.
• Full UK driving licence is essential.
• Desirable: experience in trades (joinery, plumbing, painting, decorating, building maintenance).

Responsibilities

• Carry out planned, preventative and reactive maintenance across a portfolio of properties, ensuring work is completed safely, to a high standard and within agreed timescales.
• Complete a range of property repairs, including joinery, plumbing, painting and decorating, fitting and general maintenance.
• Work closely with Housing Officers, contractors and other colleagues to maintain safe, compliant homes that meet Home Office standards.
• Record maintenance activities, manage jobs through our systems and help coordinate contractors and specialist repairs where needed.
• Carry out property compliance activities, including planned maintenance and Portable Appliance Testing (PAT).
• Manage materials, tools and your company vehicle responsibly, ensuring everything is maintained to a professional standard.
• Build positive relationships with residents, landlords and partner organisations, delivering a professional and customer-focused service.
• Take part in the out-of-hours on-call rota to help provide a 24-hour emergency maintenance service.

Skills

DIY skills

Problem solving

Willing to travel

Full UK driving licence

Job description

Serco Group Plc is hiring a Maintenance Operative to service a portfolio across Dudley and surrounding areas, delivering safe, well-maintained accommodation for asylum seekers under the Home Office contract.

The role involves planned, reactive and preventative maintenance, joinery, plumbing, painting and general upkeep, with a company van, tools, and uniform provided. A full UK driving licence and occasional on-call duties apply.