Maintenance Technician

Serco Group Plc; High Wycombe; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Pension scheme

Internal courses

Mentoring opportunities

Wellbeing programme

Retail discounts

Volunteer day

Bank holidays leave purchase

Job summary

Serco Group Plc is seeking a Maintenance Technician to support health facilities by maintaining mechanical and electrical systems across the hospital estate. You will perform reactive repairs, conduct preventive maintenance, and ensure safety and compliance while delivering reliable service.

The role requires experience in similar environments, strong communication, and a commitment to safety. Working hours are Monday to Friday, 8:00–17:00, with a competitive salary and excellent benefits.

Qualifications

• City and Guilds and/or BTEC qualifications in a relevant discipline.
• Proven experience working in a hospital/healthcare environment.
• Knowledge of mechanical and electrical building services.

Responsibilities

• Carry out reactive repairs, fault finding, servicing, commissioning, and maintenance on a wide range of plant, systems, and equipment across the hospital estate.
• Deliver Planned Preventive Maintenance (PPM) activities safely and efficiently.
• Follow all relevant Serco policies, workplace regulations, and best practice guidelines.
• Take a proactive approach to improving health and safety systems, work instructions, and onsite practices.
• Work responsibly with full regard for your own safety and the safety of others at all times.
• Communicate promptly with Supervisors or Managers about unresolved defects or required spare parts.
• Attend onsite and offsite training as required, including preparation for Authorised Person duties (training provided).

Skills

M&E building services

Communication skills

Healthcare experience

Education

City & Guilds / BTEC

Job description

As a Maintenance Technician in our Health team, you'll help keep essential hospital services running safely and smoothly so colleagues, clinicians, and patients can rely on the spaces and equipment they use every day.

You'll play a key part in ensuring mechanical and electrical systems across the site operate efficiently and safely. Our work touches lives every day, and your expertise will help create safe, reliable environments that have a positive impact on patients, colleagues, and the wider community. This is a role with purpose, where you'll help impact a better future through the care, trust, and pride you bring to your work.

What you'll do as a Maintenance Technician

• Carry out reactive repairs, fault finding, servicing, commissioning, and maintenance on a wide range of plant, systems, and equipment across the hospital estate.
• Deliver Planned Preventive Maintenance (PPM) activities safely and efficiently.
• Follow all relevant Serco policies, workplace regulations, and best practice guidelines.
• Take a proactive approach to improving health and safety systems, work instructions, and onsite practices.
• Work responsibly with full regard for your own safety and the safety of others at all times.
• Communicate promptly with Supervisors or Managers about unresolved defects or required spare parts.
• Attend onsite and offsite training as required, including preparation for Authorised Person duties (training provided).

A recognised Mechanical Apprenticeship or similar structured training programme.

Qualifications

• City and Guilds and/or BTEC qualifications in a relevant discipline.
• Proven experience working in a similar environment.
• Knowledge of mechanical and electrical building services.
• Strong communication and customer service skills.

Contract & Pay

Permanent, Full Time (Mon-Fri 8:00-17:00)

• £40,000
• £45,000 + excellent benefits

Benefits

• Ready to impact a better future?, 27 days plus plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Vetting and checks

An Enhanced Disclosure and Barring Service (DBS) check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.