Electrical Technician

Serco Limited; Norwich; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Pension scheme (up to 6%)

Free park and ride shuttle service

Discounts across retailers

Job summary

Serco Limited is seeking an Electrical Technician at Norfolk and Norwich University Hospital. The role supports critical healthcare operations, ensuring electrical services are safe, reliable, and compliant. The position involves planned maintenance, urgent repairs, and a 6-week rotating shift pattern with additional shift payments.

You will be part of the Estates team, contributing to patient care and community safety while delivering high standards of service across the hospital estate.

Qualifications

• Completed a recognised electrical apprenticeship or equivalent structured training programme.
• Relevant City and Guilds and/or BTEC electrical qualifications.
• Proven experience in similar environments, ideally large or complex buildings.
• Knowledge of electrical building services and safe working practices.

Responsibilities

• Maintain electrical services, plant, and equipment across the hospital estate to high safety and performance standards.
• Carry out reactive repairs, fault finding, servicing, commissioning, and maintenance as directed by estates supervisors and managers.
• Deliver planned preventative maintenance across a wide range of electrical systems and equipment.
• Work safely at all times, following permits and policies, and seek advice when needed.
• Communicate clearly with colleagues, supervisors, managers, and hospital staff regarding work activity, progress, and service availability.
• Accurately complete work orders and records using computerised labour control and time and attendance systems.

Skills

Communication skills

Customer-focused

Safety awareness

Problem solving

Education

Recognised electrical apprenticeship or equivalent training

City and Guilds / BTEC electrical Qualifications

Job description

Serco: Norfolk & Norwich University Hospital, NR4 7UY

Permanent, Full Time

Up to £44397 per annum + Excellent Benefits

Opportunities available include both Days Only and Shift Work(6-week rotating shift pattern

- rotated from 6am-2pm / 2pm -10pm / 10pm-6am)Additional rotary shift payment of £1950 per 52 weeks, additional pay 0.5x time on Saturdays, 1x time Sundays and bank holidays when rostered to work.

Ready to impact a better future?

As an Electrical Technician supporting the Norfolk and Norwich University Hospital (NNUH), you'll help keep a critical healthcare environment running safely, reliably, and efficiently. Your work will directly support patient care, colleagues, and the wider community by ensuring essential electrical services are always available.

In this role, you'll be part of a trusted estates team delivering a positive impact every day. From planned maintenance to urgent repairs, your expertise will help create a safe, compliant, and resilient hospital estate - where technology, care, and people come together for the future.

What you'll do as an Electrical Technician

You'll be entrusted to:

Maintain electrical services, plant, and equipment across the hospital estate to high safety and performance standards

Carry out reactive repairs, fault finding, servicing, commissioning, and maintenance as directed by estates supervisors and managers

Deliver planned preventative maintenance across a wide range of electrical systems and equipment

Work safely at all times, assessing risks, following permits and policies, and knowing when to seek advice or support

Communicate clearly with colleagues, supervisors, managers, and hospital staff regarding work activity, progress, and service availability

Accurately complete work orders and records using computerised labour control and time and attendance systems

Does this sound like you?

You’ll be a great fit for this role if you have…

Completed a recognised electrical apprenticeship or equivalent structured training programme

Relevant City and Guilds and or BTEC electrical qualifications

Proven experience working in a similar environment, ideally within large or complex buildings

Knowledge and understanding of electrical building services

Strong communication skills and a customer-focused approach

Vetting and checks

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.

Discover all you need to keep growing

We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

27 days plus bank holidays (increasing to 29 and 33 days respectively after 5 and 10 years' service)

Up to 6% contributory pension scheme

Free park and ride shuttle service from Costessey Park and Ride

Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression

Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Lets impact a better future, together.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.