Maintenance Team Manager

Haven Leisure Ltd; Weymouth; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts on Haven Holidays and in

Free access to facilities

Career development opportunities

Job summary

Haven Leisure Ltd is seeking a Maintenance Manager to steer our maintenance operations, ensuring safe, efficient, and welcoming facilities for guests and staff. You will lead a dynamic Facilities & Maintenance Hub, driving performance, coaching teams, and managing budgets and resources.

You will ensure compliance with health and safety standards, resolve issues swiftly, and support ongoing training and growth opportunities within the team. This is a full-time permanent role based in Weymouth.

Qualifications

• Proven leadership in maintenance or facilities roles with contractor oversight.
• Strong budgeting and financial management abilities.
• Knowledge of health and safety regulations and compliance.
• Excellent communication and customer service mindset.
• Ability to coach, mentor and develop a team.

Responsibilities

• Lead, motivate, and develop the maintenance team to deliver reliable service.
• Ensure guest satisfaction by maintaining clean, safe, and welcoming facilities.
• Monitor performance, provide feedback, and conduct reviews.
• Oversee scheduling, budgets, and resources for efficiency.
• Ensure compliance with health and safety regulations and standards.
• Resolve operational issues quickly to minimise disruption.
• Support training and career development opportunities for staff.

Skills

Leadership

Facilities management

Budgeting

Health & safety

Customer service

Communication

Problem solving

Job description

Position: Maintenance Manager Type: Full-Time / Permanent Bonus: Up to 10% Annual Bonus Join our One Great Team here at Haven as a Maintenance Manager, where you ’ ll steer our maintenance operations, ensuring our facilities are safe, efficient, and welcoming for both our team and guests.

As the Maintenance Manager, you'll be at the heart of an energetic Facilities & Maintenance Hub team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional maintenance operations for our facilities, continuously improving efficiency, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Maintenance Manager, Facilities Manager, or a similar leadership position, with a track record of managing operations and overseeing external contractors.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management .
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.