Maintenance Team Leader

TN United Kingdom; Birkenhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and innovative hotel group as a Maintenance Team Leader, where your skills in general maintenance and customer service will shine. This role offers the chance to work in a lively environment, ensuring that hotels and leisure clubs are always in excellent condition. You'll be a key player in delivering exceptional service, fixing issues promptly, and collaborating with various teams. With a focus on fun and individualism, this position promises growth and development opportunities in a supportive atmosphere. If you're ready to make a difference and enjoy a rewarding career, this is the place for you.

Benefits

Complimentary leisure club membership

Employee discounts on overnight stays

50% discount on food and drink

Exciting training platform

Well-being and healthcare benefits

Financial wellbeing support

Employee Assistance Programme

Regular team events

Anniversary rewards

Birthday day off

Qualifications

• Experience in general maintenance with a focus on customer service.
• Ability to identify and fix maintenance issues quickly.

Responsibilities

• Ensure hotels and leisure clubs are maintained in top condition.
• Provide excellent customer service and build relationships with contractors.

Skills

General Maintenance

Customer Service

Proactive Problem Solving

Team Collaboration

Job description

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Maintenance Team Leader

Dab hand with a screwdriver and paintbrush? If so, come and join us as a Maintenance Team Leader and ensure our hotels and leisure clubs are always in tip top condition and in good working order. One of the most varied roles in the hotel, you will be a jack of all trades AND a master of all. You will be on hand to jump in and fix issues in guest rooms to make sure they have a faultless stay, make sure our pool area and gyms are operating seamlessly and that public areas look as fresh as they did on day one.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such as…

Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.

Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing

50% discount on Food and Drink purchased on or off shift at any Village Hotel

Exciting training platform with gamified learning

Discounts and cashback offers on many High Street Brands

A range of Well-being and Healthcare benefits

Financial wellbeing support via Salary Finance

Employee Assistance Programme

A fun, supportive and inclusive work environment with loads of Development opportunities

Regular team events with our BIG People days monthly

Excellent Reward and Recognition Incentive schemes

Monthly well-being programme for all employees to support your mental health

Anniversary rewards for key milestones of service

Birthday day off

Electric car salary sacrifice scheme

*T&C’s apply based on your contract

But what we need from you…

-General Maintenance experience
-Delivery of excellent customer service
-Ability to show others what a good job looks like
-Proactive, quick thinking and adept at identifying and fixing maintenance issues
-Build good relationships with contractors and suppliers to ensure the most cost-effective outcomes for the business
-Ability to work well under pressure
-A team player, working hand in hand with other departments

Come and be part of something new & something special - Work, Grow & Play the Village Way!