Maintenance & Service Lead — Flexible Hours

Moda Group; Birmingham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Moda is redefining living experiences in the UK, delivering high-quality, well-managed communities where residents can live, work and play. The Maintenance Manager will uphold safety, quality and functionality of buildings, engaging residents and coordinating with suppliers to maintain exceptional living environments.

You will lead on H&S compliance and drive cost-efficient operations. Ideal candidates bring proven residential property or hospitality maintenance leadership, with strong

Qualifications

• Minimum 5 years in facilities/property/maintenance management.
• Strong customer service and resident experience focus.
• Proactive, with ability to manage multiple stakeholders.

Responsibilities

• Deliver first-class maintenance and resident engagement services.
• Manage relationships with suppliers and contractors.
• Coordinate preparation of amenities for resident events.
• Monitor H&S across sites and report risks to GM.
• Oversee budgeting, cost control and invoice queries.
• Ensure compliance with RAMs, FRA, and fire safety procedures.
• Support marketing and leasing activities as needed.
• Maintain accurate records and performance reporting.

Skills

Customer service

Facilities management

Contractor management

Health & Safety knowledge

Budget management

Communication skills

Education

Diploma in facilities management or related field

Tools

CMMS software

MS Office

Job description

Moda is redefining living experiences in the UK, delivering high-quality, well-managed communities where residents can live, work and play. The Maintenance Manager will uphold safety, quality and functionality of buildings, engaging residents and coordinating with suppliers to maintain exceptional living environments.

You will lead on H&S compliance and drive cost-efficient operations. Ideal candidates bring proven residential property or hospitality maintenance leadership, with strong