Maintenance Resource Planner | Flexible Shifts & Growth

Greggs Plc; Wareham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Colleague discount

Profit share

Share save schemes

Career progression

Employee Assistance Programme

Free hot drinks

Paid breaks

Job summary

Greggs plc in the United Kingdom is recruiting for a Shop Maintenance Resource Planner. The role covers planning engineer workloads using Aeromark for reactive and planned maintenance, ensuring calls are logged and processed to SLA, and liaising with contractors and in-house teams.

You will place orders via SAP and handle related admin tasks. The position requires strong organisational, communication and customer service skills, with flexibility for rotating shifts and weekends.

Qualifications

• Demonstrate strong organisational and communication skills.
• Provide excellent customer service and professional phone manner.
• Be computer literate and able to use business systems (Aeromark, SAP).
• Show flexibility to adapt to rotating shift patterns and bank holidays.
• Team player with a proactive attitude.

Responsibilities

• Plan engineer workloads using Aeromark for reactive and planned maintenance.
• Ensure calls are planned, logged and processed to SLA.
• Escalate jobs per procedures and liaise with contractors and customers.
• Forward and chase jobs to contractors until completion.
• Coordinate with retail teams to deliver good service levels.
• Place purchase orders via SAP and raise receipts as needed.
• Carry out essential admin tasks according to business needs.

Skills

Excellent organisational skills

Interpersonal skills

Customer service skills

Communication skills

Computer literacy

Results driven

Telephone manner

Shift flexibility

Tools

Aeromark

SAP ordering system

Job description

Greggs plc in the United Kingdom is recruiting for a Shop Maintenance Resource Planner. The role covers planning engineer workloads using Aeromark for reactive and planned maintenance, ensuring calls are logged and processed to SLA, and liaising with contractors and in-house teams.

You will place orders via SAP and handle related admin tasks. The position requires strong organisational, communication and customer service skills, with flexibility for rotating shifts and weekends.