Maintenance Planner

talent.ai; Cardiff; On-site; GBP 26,000 - 28,000; Full time

Job summary

An award-winning organisation is seeking a dedicated Maintenance Planner to join their vibrant team in Cardiff. In this role, you will coordinate daily operations related to repairs and maintenance, ensuring exceptional service delivery to tenants. Your strong organisational skills and attention to detail will be crucial as you manage scheduling and communication with various teams. This position offers a permanent contract with flexible working options, making it an excellent opportunity for someone passionate about customer service and operational excellence. Join a team committed to continuous improvement and make a real difference in the lives of others!

Qualifications

• Experience in administrative support, preferably in repairs or customer service.
• Strong communication skills to manage customer interactions effectively.

Responsibilities

• Coordinate daily operations related to repairs and maintenance services.
• Schedule appointments for various services and maintain clear communication.

Skills

Administrative Support

Customer Service

Communication Skills

Organisational Skills

Scheduling Systems

Job description

Are you ready to make a real difference in the lives of others? Do you thrive in a dynamic environment where your organisational skills can shine? Are you passionate about delivering exceptional customer service? Our client is currently looking for a Maintenance Planner to join their vibrant team in Tongwynlais, Cardiff!

As a Maintenance Planner, you will be responsible for coordinating daily operations related to repairs, maintenance, and gas services. Your main duties will include scheduling appointments for various services, from general repairs to gas boiler replacements, and maintaining clear communication throughout the process. You will work closely with Trade Operatives, the Gas Team, and subcontractors to ensure high-quality service delivery to tenants. Your attention to detail and ability to multitask will be essential in managing customer expectations and urgent appointments.

Hours of Work:

Permanent, 40 hours (8am - 4.30pm, Mon-Fri) with fully flexible agile working options.

Salary:

£26,237 to £27,618 per annum

Maintenance Planner Requirements:

• Previous experience in an administrative support role, ideally within repairs or customer service.
• Exceptional communication and interpersonal skills to handle a high volume of customer interactions.
• Strong organisational skills with the ability to prioritise tasks effectively in a busy environment.
• Proficiency in using scheduling systems and making quick decisions.
• A proactive attitude, with the ability to work independently and under pressure.

About the Organisation:

They pride themselves on being an award-winning organisation managing around 3,000 rented properties across mid and south Wales. Their subsidiary is dedicated to providing quality maintenance services and is committed to continuous growth and improvement.

If you believe you are suitable for this Maintenance Planner role, please apply now! Your opportunity to join a dedicated team awaits!

Closing Date: Midnight Monday 5 May 2025

Interview Date: Tuesday 13 May 2025 at our Coryton office