Scheduler (Work from Home)

TN United Kingdom; Blackpool; Remote; GBP 20,000 - 40,000; Full time

Job summary

An exciting opportunity awaits in the travel industry for those passionate about customer service. This role allows you to manage hotel reservations and create unforgettable experiences for guests while enjoying the flexibility of working remotely. As a Reservation Specialist, you will handle bookings, assist guests, and ensure seamless check-in/out processes. With commission-based income and opportunities for specialization, this position offers a chance to build your entrepreneurial path in a reputable host agency. Join a dynamic environment where your contributions can make a significant impact!

Benefits

Flexible Schedule

Commission-Based Income

Training and Support

Qualifications

• Strong organizational skills and attention to detail.
• Experience in customer service or travel planning preferred.

Responsibilities

• Manage room bookings and respond to inquiries.
• Assist guests with questions and handle reservation modifications.
• Ensure smooth guest arrivals and departures.

Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Customer Service Experience

Job description

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Are you passionate about delivering top-notch customer service and crafting unforgettable travel experiences? This exciting business opportunity with a reputable host agency empowers you to become your own boss in the travel industry. Your primary role will focus on expertly managing hotel reservations while creating seamless, memorable stays for guests—all while building your entrepreneurial path.

Key Responsibilities:

• Reservation Specialist: Manage room bookings, respond to inquiries, and oversee availability effortlessly.
  
• Guest Services: Assist guests with questions, handle reservation modifications, and manage cancellations professionally through phone, email, and other communication channels.
  
• Check-In/Out Coordination: Ensure smooth guest arrivals and departures, handle special requests, and resolve any issues efficiently.
  
• Payment Processing: Accurately collect payment details, finalize reservations, and provide receipts or invoices.
  

Requirements

• Strong organizational skills and attention to detail

• Ability to work remotely and manage time effectively

• Experience in customer service or travel planning (preferred)

• Excellent communication and problem-solving skills

• Work from anywhere with a flexible schedule

• Commission-based income with growth potential

• Opportunities to specialize in different types of travel

• Training and support to build your expertise