Maintenance Operative

Persimmon; Lowton; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Life Cover

Contributory Pension

Employee discounts & wellbeing support

Job summary

Persimmon Homes is seeking a Maintenance Operative to manage and prioritise workload for high-quality remedial works, ensuring timely delivery per SLA and Persimmon policies. You will liaise with subcontractors, document costs, and provide clear defect details to customers and care coordinators.

The role requires painting and joinery experience, a full UK driving licence, and CSCS; PASMA and First Aid are advantageous. Strong customer service and MS Office skills are essential.

Qualifications

• Experience in homeowner maintenance and remedial works.
• Painting and joinery experience required.
• Full UK Driving Licence required.
• CSCS Card held is preferred.
• PASMA certificate and First Aid qualification are advantageous.
• Strong customer service skills and proficiency with MS Office.

Responsibilities

• Manage and prioritise workloads to complete remedial works per SLA.
• Provide quality remedial works ensuring compliance with Persimmon Pledge and policies.
• Minimise costs and track sign-off and cost recording; identify contra-charging opportunities.
• Complete online reporting via the Operative App for defect resolution records and root-cause analysis.
• Liaise with subcontractors to inspect defects and provide full details to customers and coordinators.
• Ensure compliance with HS&E Policy across the team.

Skills

Painting & Joinery

Customer service

Full UK Driving Licence

First Aid (advantageous)

PASMA certificate (advantageous)

Education

CSCS Card

Tools

Microsoft Office

Job description

Manage and prioritise workloads in order to complete high-quality remedial works in a timely manner and in accordance with set SLA's. Provide quality remedial works, ensuring compliance under the Persimmon Pledge and Customer Care Policies and Procedures. Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identify all contra-charging opportunities. Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis. Liaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinators. Comply with responsibilities as defined in the Group's HS&E Policy and ensure compliance throughout team.

Ability to be competent in all aspects of homeowner maintenance, including maintenance of machines and tools. Painting and Joinery experience is required. PASMA certificate is advantageous. Excellent customer service skills. Conversant with Microsoft Office. Current CSCS Card (Construction Skills Certification Scheme). First Aid qualification would be advantageous. Full UK Driving Licence is required.

Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Maintenance Operative and step into a role where your success is celebrated, your growth supported, and your work truly matters.

Why Persimmon Homes?

At Persimmon, we don't just build homes - we build careers. When you join us as a Maintenance Operative, you'll benefit from: Competitive salary 5

• housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
• Life Cover & Contributory Pension Bonus Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development