Maintenance Operative

Richmond Villages; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider is seeking a Maintenance Operative to ensure the functionality of facilities at their care home in London. This full-time role involves maintaining buildings and equipment, ensuring compliance with health and safety regulations, and providing support to other homes as needed. The ideal candidate will have a strong background in building services and a commitment to high-quality maintenance.

Benefits

Free access to 24/7 health support

Annual healthcare allowance

28 days holiday

Sick pay scheme

Free meal on every shift

Interest-free travel loan

Discounts at gyms and fitness facilities

Qualifications

• Good understanding of heating, plumbing, and electrical distribution.
• Experience with planned maintenance systems and record keeping.
• Ability to work as part of a multi-disciplinary team.

Responsibilities

• Ensure compliance checks are carried out as per Bupa procedures.
• Complete maintenance and repair tasks to a high standard.
• Manage Care Home elements of refurbishment programmes.

Skills

Building services understanding

Compliance knowledge

Customer service skills

Practical ability in painting and decorating

Education

Building/electrical/plumbing qualification

Minimum 3 years hands-on experience in property maintenance

Job description

Job Title: Maintenance Operative

Location: The Highgate Care Ho me, 12 Hornsey Lane, London, N6 5LX

Salary: Up to £16.80 per hour dependent on experience

Contract: Permanent, Full Time, 40 hours per week. Monday to Friday.

We make health happen

At Bupa, we share a common purpose: helping people live longer, healthier, happier lives while making a better world. Throughout Bupa Care Services, we aim to help every resident live a life they truly love while offering an inclusive and supportive workplace for our people.

As a Maintenance Operative at our Care Home, your primary responsibility will be ensuring that our facilities remain fully functional. You will maintain buildings and equipment effectively while complying with all relevant Bupa Standard Operating Procedures, legislation, and industry best practices. Your role is crucial in ensuring our accommodation meets Bupa’s cultural and brand values. Although you will be located within a home there may be a requirement to provide maintenance support to a local Care Homes within a reasonable distance (no more than 1hr from normal place of work) as and when required to provide a comprehensive regional maintenance support.

Key Responsibilities:

· Ensure that all health and safety and compliance checks are carried out using the provided digital systems as per the timescales directed by Bupa Standard Operating Procedures and by Bupa compliance management tools and software.
· Action and close any tasks attributed to the Maintenance Manager or home highlighted on Bupa compliance management tools and software.
· Ensure that safety and cleanliness within the care home and grounds is to the satisfaction of Environmental Health, local Fire Authority requirements, Legionella Risk Assessment requirements and Health & Safety regulations etc.
· Ensure that all necessary maintenance and repair tasks are completed to a high standard, in a timely manner and offer value for money whilst ensuring internal decoration continues to meet the organisations vision regarding first impressions.
· Ensure regular review of residents’ preferences in relation to their personal space is documented and actioned.
· Report defects, obtain quotes and manage repairs using Bupa approved contractors, complying at all times with Bupa’s Standard Operating Procedures.
· Report irreparable defects to Home Manager or Property/Maintenance Manager as appropriate.
· Manage Care Home elements of any refurbishment programme and capex programme of works ensuring minimal disruption to residents, visitors and staff.
· Ensure that all tools and equipment are maintained and safely secured at all times.
· Assist with induction of new colleagues with regard to the operation of emergency exits, fire points and evacuation procedures, keeping a record of all instructions given as required by the Home Manager, especially where the use of equipment is involved.

What We’re Looking For

· A good understanding of building services including, heating, hot and cold-water distribution, ventilation, electrical distribution, and plumbing
· Sound understanding of building fabric and its maintenance
· Practical experience of planned maintenance systems and record keeping
· Knowledge of relevant statutory requirements and experience of compliance
· A full driving licence
· A building/electrical/plumbing qualification (City & Guilds, BTEC, ONC, HNC etc) or a minimum of 3 years hand on experience in property maintenance and general repairs where possible
· Ability to work as part of a multi-disciplinary team
· Computer literate
· Good Customer service skills
· Be flexible to meet changing demands within the care home
· Practical ability and experience in painting and decorating

Benefits

• Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:
• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest-free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans – find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.