Maintenance Operative

Bupa Global; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in health insurance seeks a Maintenance Operative for their care home in London. The role involves ensuring the functionality of facilities, performing maintenance tasks, and adhering to compliance standards. Candidates should have relevant qualifications and experience in building services, along with strong customer service skills.

Benefits

Health support

Annual allowances

Early wage access

Sick pay

Free meals

Pension plans

Parental leave

Discounts at gyms

Qualifications

• At least 3 years of hands-on maintenance experience.
• Full driving license required.
• Experience with planned maintenance systems.

Responsibilities

• Ensure health, safety, and compliance checks are carried out.
• Complete maintenance and repairs to a high standard.
• Manage refurbishment and capex programs with minimal disruption.

Skills

Understanding of building services

Knowledge of building fabric maintenance

Good customer service skills

Flexibility to meet changing demands

Practical painting and decorating skills

Education

Building, electrical, or plumbing qualification

Job description

Job Description - Maintenance Operative (THE06A3)

Requisition Title

Maintenance Operative

Job Number:

THE06A3

The Highgate

12 Hornsey Lane Highgate

London N6 5LX

Salary Amount Up to £16.80

Job Title: Maintenance Operative

Location: The Highgate Care Home, 12 Hornsey Lane, London, N6 5LX

Salary: Up to £16.80 per hour dependent on experience

Contract: Permanent, Full Time, 40 hours per week. Monday to Friday.

We make health happen

At Bupa, we share a common purpose: helping people live longer, healthier, happier lives while making a better world. Throughout Bupa Care Services, we aim to help every resident live a life they truly love while offering an inclusive and supportive workplace for our people.

As a Maintenance Operative at our Care Home, your primary responsibility will be ensuring that our facilities remain fully functional. You will maintain buildings and equipment effectively while complying with all relevant Bupa Standard Operating Procedures, legislation, and industry best practices. Your role is crucial in ensuring our accommodation meets Bupa’s cultural and brand values. Although you will be located within a home, there may be a requirement to provide maintenance support to local Care Homes within a reasonable distance (no more than 1 hour from your normal place of work) as needed to provide comprehensive regional maintenance support.

Key Responsibilities:

1. Ensure all health, safety, and compliance checks are carried out using digital systems as per Bupa SOPs and compliance management tools.
2. Address and close any tasks assigned to the Maintenance Manager or highlighted on compliance tools.
3. Maintain safety and cleanliness to meet Environmental Health, Fire Authority, Legionella, and H&S standards.
4. Complete maintenance and repairs to a high standard, timely, and cost-effective, ensuring first impressions align with organizational standards.
5. Review and act upon residents’ preferences regarding their personal space.
6. Report defects, obtain quotes, and manage repairs with approved contractors, following SOPs.
7. Report irreparable defects to the Home Manager or Property/Maintenance Manager.
8. Manage refurbishment and capex programs with minimal disruption.
9. Maintain and secure tools and equipment at all times.
10. Assist in induction of new colleagues regarding emergency procedures and equipment use, recording instructions as required.

What We’re Looking For

• Understanding of building services including heating, water, ventilation, electrical, and plumbing systems.
• Knowledge of building fabric maintenance and statutory compliance.
• Experience with planned maintenance systems and record keeping.
• Full driving license.
• Building, electrical, or plumbing qualification (e.g., City & Guilds, BTEC, ONC, HNC) or at least 3 years of hands-on maintenance experience.
• Ability to work in a multi-disciplinary team.
• Computer literacy.
• Good customer service skills.
• Flexibility to meet changing demands.
• Practical painting and decorating skills.

Our benefits include health support, annual allowances, early wage access, holidays, sick pay, long service rewards, free meals, travel loans, pension plans, parental leave, menopause support, and discounts at gyms.

Why Bupa

We are a health insurer and provider focused on our customers, driven by purpose, and committed to diversity and inclusion. We encourage applications from diverse backgrounds to reflect the communities we serve.